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Averaged Time Saved / mo.


Averaged Money Saved / mo.


Tasks Automated

Thoughtful can automate several processes within Eyefinity.

Thoughtful can automate several processes for Eyefinity. One process is data entry, where our bots can mimic human actions to enter data into the Eyefinity system, such as patient information or billing details. Another process is data retrieval, where the bots can quickly and accurately gather information from the Eyefinity system, such as patient records or lab results. Additionally, Thoughtful can automate repetitive tasks such as appointment scheduling, insurance claim processing, and patient follow-up calls, which can save time and reduce errors. Also, Thoughtful can automate reports by gathering the necessary data and calculating and organizing the data in a structured format. Another process is order processing, where the software can process orders, confirm inventory and shipping details, and generate invoices. Overall, intelligent bots allow Thoughtful to streamline and improve the efficiency of various processes within Eyefinity.

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Primary Claims Filing

Automating Primary Claims Filing within an EHR offers several benefits for healthcare providers. By automating this process, providers can improve the accuracy and efficiency of claims submissions, minimizing the likelihood of claim rejections and payment delays. Automating claims filing can also help healthcare organizations optimize their revenue cycle by streamlining the claims submission process and reducing administrative burdens. Moreover, automated systems can detect and flag potential issues with claims before submission, decreasing the risk of rejections and delays. Automating Primary Claims Filing can ultimately lead to better financial outcomes, reduced administrative costs, and improved patient care for healthcare organizations.

What Are the Top 5 Industries That Benefit from Primary Claims Automation? Insurance, Hospitals and Clinics, Medical Billing and Coding Services, Government Health Agencies, and Pharmaceutical Companies.

It's important to note that the exact steps a bot might take can vary depending on the specific electronic prescribing and medication management software and the healthcare provider's workflows. Additionally, while the bot can perform many of the medication management tasks, some actions may require human intervention and oversight, especially in complex cases.

healthcare; behavioral health; dental; physical therapy; eyecare; medical; insurance; accounts receivable; revenue cycle management; claims filing; centralreach; epic; cerner; webpt; nextgen; qgenda; solutionreach; eclinicalworks; kareo; wellsky personal care; meditech expanse; lumary; accupoint; webaba; clinicsource; advancedmd; medez; theralytics; eyefinity

ABA, RCM, Insurance Processing, Claims Filing, Primary Claim


Patient Responsibility Invoicing

After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.

legal,finance/accounting,all industries,medical billing,accounts receivable,revenue cycle management,centralreach,epic,cerner,webpt,nextgen,qgenda,solutionreach,eclinicalworks,kareo,wellsky personal care,meditech expanse,lumary,accupoint,webaba,clinicsource,advancedmd,medez,theralytics

ABA, EHR, RCM, Invoicing, Patient Responsibility, Bulk Payments


Patient Invoicing & Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

healthcare; behavioral health; dental; physical therapy; eyecare; medical; accounts receivable; centralreach; epic; cerner; webpt; nextgen; qgenda; solutionreach; eclinicalworks; kareo; wellsky personal care; meditech expanse; lumary; accupoint; webaba; clinicsource; advancedmd; medez; theralytics; waystar; fl medicaid; ga medicaid; ky medicaid; pa medicaid; sc medicaid; eyefinity

Medical Billing, Zero Pay, Zero Payment, Insurance Payments, Patient Responsibility, Invoices, Statements, Outstanding Balances


Patient Eligibility Verification

Adopting an automated Patient Eligibility Verification system offered by a company such as Thoughtful has numerous benefits for healthcare organizations. The automation reduces the chances of manual errors, saving time and money, and provides real-time verification for quick and accurate determination of a patient's insurance coverage. Automation reduces administrative tasks for staff, allowing them to concentrate on delivering quality patient care. Furthermore, the technology used by Thoughtful offers up-to-date information on a patient's insurance status, reducing the risk of denied claims and enhancing revenue cycle management. In conclusion, automation of Patient Eligibility Verification improves accuracy, efficiency, and financial stability for healthcare organizations.

healthcare; behavioral health; dental; physical therapy; eyecare; medical; revenue cycle management; accupoint; advancedmd; centralreach; cerner; clinicsource; eclinicalworks; epic; kareo; lumary; medez; meditech expanse; nextgen; qgenda; solutionreach; theralytics; waystar; webaba; webpt; wellsky personal care; fl medicaid; ga medicaid; ky medicaid; sc medicaid; pa medicaid; eyefinity

EyeCare, Compulink, EyeMed, HL7, Eligibility, Verification, Insurance, Authorization, Medicaid


Medicaid Eligibility Verification

Verifying Medicaid eligibility can be tedious, costly and error prone. It doesn’t have to be. For mission-driven healthcare organizations, every minute and dollar saved in the back office is a minute and dollar that can instead go towards providing excellent patient care.

Regularly checking Medicaid eligibility, especially for healthcare organizations with a large population of recurring patients, is one of many administrative tasks that keep providers away from their mission-oriented work – caring for patients. The good news: this tedious process no longer requires a human brain to perform. Our bots can be trained to log into any website and any EHR or CRM to identify patients that require an eligibility check, subsequently perform that eligibility check within the State’s Medicaid portals, and then make the corresponding updates in the system of record.

Looking at labor costs alone, hiring a claims analyst to perform this task could cost as much $2.50 per record*. For a bot performing the exact same task, it could cost you less than a dollar per record, and it will be processed in a fraction of the time. And that labor cost isn’t including the high cost of turnover in this industry and the associated productivity dip as new hires are onboarded and trained. A bot only needs to be trained once, and can handle a near infinite workload without ever needing to take a weekend or even a break. Humans are also, well, human. Mistakes in processing claims can be a huge hit to your organization at a time when efficiency is everything. Bot a bot will do exactly what it is trained to do with perfect accuracy - it doesn’t even know how to deviate.

The labor market is tightening across all industries, and the healthcare industry is of course not immune. With the pandemic, national nursing shortage, and more, budgets are tightening to ensure that the top priority – patient care – doesn’t fall victim to the economic dips. On top of that, the federal Public Health Emergency is on it’s way out in 2023, including continuous coverage. To ensure patients continue to receive the care they need, there will be a huge bolus of work to check and recheck their Medicaid eligibility. Now is the time to invest in tools that will help your team improve the efficiency of back office operations, freeing up your team to focus on patient-facing engagement.

Automating your eligibility verification processes with Thoughtful is quick and easy; no technical experience required. You walk us through your unique requirements, and we’ll build a fully custom bot that will start delivering real value within 6-8 weeks. With just a small lift from your team, you’ll start seeing massive cost savings, up to a 10-fold improvement in OpEx, virtually perfect output, and a happier human workforce. Let us do the heavy lifting so you can continue to focus on delivering exceptional patient care.

healthcare; behavioral health; dental; physical therapy; government; accounts receivable; centralreach; epic; cerner; webpt; nextgen; qgenda; solutionreach; eclinicalworks; kareo; wellsky personal care; meditech expanse; lumary; accupoint; webaba; clinicsource; advancedmd; medez; theralytics; sc medicaid; pa medicaid; fl medicaid; ga medicaid; ky medicaid; eyefinity

ABA, EHR, RCM, Invoicing, Patient Eligibility, Medicaid

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What other process automations can we do?

Thoughtful can automate the process of prescription refills and patient follow-up calls within Eyefinity. Our intelligent bots can mimic human actions to check the patient's medication history and refill dates, drug interactions or allergies, and send electronic refill requests to the appropriate pharmacies. Additionally, the software can schedule automated reminder calls for patients to follow up on their treatment plans, test results, and scheduled appointments, reducing the need for manual communication and minimizing the risk of errors. And with Thoughtful, it's not just automating Eyefinity; we can integrate with any other application, software, or platform.

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These companies have already seen the benefits of automation...


Flux Resources

Flux Resources Freed Up 400 Hours Using the Advantages of Process Automation



People's Care

People's Care Easily Saves 19 Hours Per Week With Their RPA Bots


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