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Thoughtful seamlessly automates the leading patient-focused revenue cycle management software

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What Processes can you automate in Cerner using RPA?

Cerner’s innovative revenue cycle management platform is revolutionizing the healthcare industry. Healthcare organizations can use their system to improve care access, drive informed decisions, lower costs, and save lives. Thoughtful can use RPA to automate functions quickly, safely, and securely; EHR, registration, referrals, accounting, practice management, case management, health management, etc.

Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes with Cerner to streamline its revenue cycle processes. Anything a human can do, our modules can do 80% faster and without error. However, what makesThoughtful valuable is our ability to replicate the entire process, not only the Cerner part.

Account Reconciliation

Charge coding

Claims Auditing

Claims Scrubbing

Commercial payor

Denial Handling

Medicaid eligibility

Note review

Onboarding

Patient Responsibility

Payment Posting

Primary Claims

Prior authorization

credentialing

scheduling

Registration

Revenue Reporting

Secondary Claims

Training and compliance

What Processes can you automate in Cerner using RPA?

Cerner’s innovative revenue cycle management platform is revolutionizing the healthcare industry. Healthcare organizations can use their system to improve care access, drive informed decisions, lower costs, and save lives. Thoughtful can use RPA to automate functions quickly, safely, and securely; EHR, registration, referrals, accounting, practice management, case management, health management, etc.

Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes with Cerner to streamline its revenue cycle processes. Anything a human can do, our modules can do 80% faster and without error. However, what makesThoughtful valuable is our ability to replicate the entire process, not only the Cerner part.

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PV

Pre-Visit Payment Collection

Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization.

PS

Patient Scheduling

Automation enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders.

pc

Patient Collections

Automation can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments.

PP

Charge or Payment Posting

Automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts.

MC

Medical Coding

Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.

LM

Laboratory Management

It can also help track case progress and order case history, making it easier to identify trends and make data-driven decisions.

EP

Electronic Prescribing

It can also help track patient progress and drive patient medication history, making it easier to identify trends and make data-driven decisions.

DR

Digital Radiography

The software can streamline the capturing and analyzing of X-ray images, reducing the need for manual data entry and minimizing the risk of errors.

CC

Clinical Charting

The software can streamline the process of recording patient information, reducing the need for manual data entry and minimizing the risk of errors.

ZP

Zero Pays

Find the EOB and update patient record in the EMR system according to the mapping rules.

SC

Secondary Claims Filing

This bot can login into any EHR software and file Secondary insurance claims.

PC

Primary Claims Filing

Reduce delays and improve the efficiency of the insurance claims process.

RZ

Reconcile Zero Payments

At the end of each month, this bot reconciles Payments and Zero Pays.

PC

Provider Credentialing

When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.

PR

Patient Responsibility Invoicing

After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.

PI

Patient Invoicing & Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

PE

Patient Eligibility Verification

Verify insurance eligibility across all carriers for all appointments 3 days out.

ME

Medicaid Eligibility Verification

Conduct Medicaid eligibility verification for your patient population.

IP

Insurance Payments

Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.

CP

Claims Processing

File any claims that were unable to be filed through your EHR system.

AP

Application of Patient Responsibility

After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.

AS

Activity Statement Audits

Audit activity statements to make sure they are fully complete and uniform.

  • Appointment scheduling
  • Patient registration
  • Insurance verification
  • Medical coding and billing
  • Prescription refill requests
  • Appointment scheduling
  • Patient registration
  • Insurance verification
  • Medical coding and billing
  • Prescription refill requests

What other process automations can I do?

Thoughtful can automate any online application and most desktop applications as well. For example, let's say you want a printout of the Benefits Summary when our Patient Eligibility module is doing its job. We can have it save the Benefits Summary as a PDF to Sharepoint, Google or any other secure file sharing application you choose. It can create folders and update spreadsheets to log the results. It can even send emails, teams, or slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.

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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.

Front-end

We optimized the front-end revenue cycle driving faster collections and fewer denials.

Mid Cycle

We continuously capture, collect, and code clinical and diagnostic data with ease and speed.

Back-end

Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.

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These companies have already seen the benefits of automation...

"I’ve been amazed at Thoughtful’s ability to deploy automation modules that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."

"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."

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Kevin Silver, CFO

235%

return on investment

90%

reduction in invoice processing time

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

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Zach Leonard, Founder

30%

reduction in costs

100%

automated billing

"Using automation modules significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our modules continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

"Automation modules are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

-

Brittany Turner, Director of Compliance and Systems

95%

faster than human team

100s

applications processed per day

Integrates with all of your systems

NueMD

ClinicTracker

Surgimate

CollaborateMD

American Well

Medidata Solutions

Athenahealth

TigerConnect

Redox

Health Gorilla

ADP AdvancedMD

MTBC PracticePro

Greenway Intergy

Eaglesoft

Office Practicum

Open Dental

Dovetail

Optosys

Phreesia

CounSol

AmkaiCharts

ADSTRA Dental Software

OfficeMate

SRS Health

OmniMD

Health Gorilla

Medidata Solutions

Navicure

OfficeEMR

Medhost

Prognocis EMR

Lytec MD

VisionWeb

Flatiron Health

PatientNOW

PineappleHR

OmniMD

Centricity EMR

Remedly

PatientNOW

PatientKeeper

WRS Health

MOGO Cloud Dental Software

ChARM EHR

CareCloud

HealthFusion

Doximity

ONC Certified Software

Ambulatory Surgery Center Software

e-MDs Solution Series

Welligent

McKesson

Ingenious Med

TouchMD

PatientKeeper

Medhost

SurgiSource

VersaSuite

DentiMax

WebPT

Nookal

Hello Health

Prognocis EMR

TouchWorks EHR

Kareo

Phreesia

QGenda

Office Practicum

VisionWeb

Office Ally

PatientNOW

HealthFusion

PatientNOW

ABELDent

SurgiCare

Axex Dental

OfficeMate

Doximity

TigerConnect

Compulink Advantage

ClinicTracker

iSirona

OmniMD

AllegianceMD

Meditech

TouchWorks EHR

Zirmed

Raintree Systems

Curve Dental

Provation MD

DentalWriter

SourceMed

Intergy by Greenway Health

Epic Systems

Kinnser Software

GE Healthcare

Lytec MD

Office Practicum

Redox

ChARM EHR

NueMD

QGenda

DrChrono

NextGen Healthcare

PIMSY

AllegianceMD

Welligent

PerfectServe

Agfa HealthCare

Office Ally EHR 24/7

Healthland

ChiroTouch

Philips Healthcare

Epic Systems

CollaborateMD

TherapyNotes

Athenahealth

SourceMed

NueMD

ACE Dental Software

SOAPware

Crystal Practice Management

MTBC

e-MDs

Office Practicum

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

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