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Thoughtful seamlessly automates the leading patient-focused revenue cycle management software
Get a DemoCerner’s innovative revenue cycle management platform is revolutionizing the healthcare industry. Healthcare organizations can use their system to improve care access, drive informed decisions, lower costs, and save lives. Thoughtful can use RPA to automate functions quickly, safely, and securely; EHR, registration, referrals, accounting, practice management, case management, health management, etc.
Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes with Cerner to streamline its revenue cycle processes. Anything a human can do, our bots can do 80% faster and without error. However, what makesThoughtful valuable is our ability to replicate the entire process, not only the Cerner part.
Account Reconciliation
Charge coding
Claims Auditing
Claims Scrubbing
Commercial payor
Denial Handling
Medicaid eligibility
Note review
Onboarding
Patient Responsibility
Payment Posting
Primary Claims
Prior authorization
credentialing
scheduling
Registration
Revenue Reporting
Secondary Claims
Training and compliance
Cerner’s innovative revenue cycle management platform is revolutionizing the healthcare industry. Healthcare organizations can use their system to improve care access, drive informed decisions, lower costs, and save lives. Thoughtful can use RPA to automate functions quickly, safely, and securely; EHR, registration, referrals, accounting, practice management, case management, health management, etc.
Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes with Cerner to streamline its revenue cycle processes. Anything a human can do, our bots can do 80% faster and without error. However, what makesThoughtful valuable is our ability to replicate the entire process, not only the Cerner part.
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Pre-Visit Payment Collection
Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization.
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Patient Scheduling
Automation enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders.
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Patient Collections
Automation can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments.
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Charge or Payment Posting
Automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts.
MC
Medical Coding
Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.
LM
Laboratory Management
It can also help track case progress and order case history, making it easier to identify trends and make data-driven decisions.
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Electronic Prescribing
It can also help track patient progress and drive patient medication history, making it easier to identify trends and make data-driven decisions.
DR
Digital Radiography
The software can streamline the capturing and analyzing of X-ray images, reducing the need for manual data entry and minimizing the risk of errors.
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Clinical Charting
The software can streamline the process of recording patient information, reducing the need for manual data entry and minimizing the risk of errors.
ZP
Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
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Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
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Primary Claims Filing
Reduce delays and improve the efficiency of the insurance claims process.
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Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
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Provider Credentialing
When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.
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Patient Responsibility Invoicing
After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.
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Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
PE
Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
ME
Medicaid Eligibility Verification
Conduct Medicaid eligibility verification for your patient population.
IP
Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
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Claims Processing
File any claims that were unable to be filed through your EHR system.
AP
Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
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Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
Thoughtful can automate any online application and most desktop applications as well. For example, let's say you want a printout of the Benefits Summary when our Patient Eligibility Bot is doing its job. We can have it save the Benefits Summary as a PDF to Sharepoint, Google or any other secure file sharing application you choose. It can create folders and update spreadsheets to log the results. It can even send emails, teams, or slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.
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We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
Our AI-powered automation fleet is flexible, scalable, and configurable.