Meet ARIA
Voice Enabled
Automated Accounts Receivable Follow-up
Every outstanding payment is tracked, prioritized, and collected so you get paid faster and recover more revenue.
40%
reduction in days in A/R
10x
more accounts handled without hiring
20%
more recovery from aged accounts
Automated Multi-Channel Follow-up
Scale your follow-up without scaling your team
ARIA handles the follow-up work your team does manually today. It logs into payer portals, checks claim status, makes follow-up calls, and tracks every interaction while adapting to how each payer prefers to communicate.
Intelligent Account Prioritization
Stop chasing the wrong accounts first
Prioritize high-value receivables automatically based on payer reliability, aging patterns, and collection probability. ARIA uses predictive analytics to score every account, routing high-priority receivables to your team while systematically following up on lower-priority accounts.
Predictive Payment Intelligence
Recover more from aged accounts
ARIA continuously monitors payment patterns and identifies accounts showing signs of collection risk. It automatically flags unusual payment delays and escalates problem accounts to your team with recommended actions before they age beyond recovery.
All Features
Description
Voice Enabled
Makes follow-up calls to payers, navigates phone systems, and communicates with representatives to check claim status and resolve payment delays without your staff spending hours on hold.
Proactive Claim Monitoring
Continuously tracks claim statuses across EDI, portals, and voice channels with predictive risk scoring to identify issues before accounts age out.
Prioritizes Accounts Using Predictive Analytics
Analyzes account aging, payer reliability, claim values, and historical collection patterns to intelligently prioritize follow-up activities for maximum revenue recovery.
Smart Documentation Resolution
Automatically retrieves missing attachments and resubmits claims via payer portals, handling complex documentation requirements without manual intervention.
Tracks and Documents Collection Activities
Maintains comprehensive audit trails of all follow-up attempts, payer responses, and account status changes to ensure compliance and provide full visibility into collection efforts.
Intelligent Billing Corrections
Detects and fixes common billing issues like missing modifiers, place of service corrections, and other routine fixes that cause denials.
Integrates with other AI Agents and workflows
Seamlessly coordinates with existing RCM systems and other AI Agents so that follow-up activities align with claim processing, denial management, and payment posting workflows.
Integrated System Compatibility
Seamlessly connects with EHRs, PMS, and financial systems, reducing setup time and ensuring smooth transitions.
Real-Time Reporting & Insights
Provides immediate visibility into DSO trends, collection rates, and aging patterns, helping teams quickly optimize follow-up strategies and resource allocation.
Cara Perry
SVP of Revenue Cycle Management,
Signature Dental Partners
It's like training a perfect employee, that works 24 hours a day, exactly how you trained it.
Cara decreased days sales outstanding to 45% below industry standards
One Platform, Endless Integrations
Thoughtful's AI agents can operate all of your systems.
Start Your RCM Transformation Today
Join leading healthcare providers and:
- Collect more money, faster
- Higher capacity, less headcount
- Acquire and retain more patients