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Thoughtful can automate any process within Nexgen including medical billing, patient scheduling, and electronic health records.
Get a DemoThere are many processes that can be automated in Nextgen. Some examples include data entry, data validation, data cleansing, data migration, data reconciliation, document management, invoice processing, and customer service tasks. Bots can also be used to automate repetitive tasks, such as sending emails, scheduling appointments, and updating databases.Additionally, bots can be used to automate business processes, such as onboarding new employees, processing employee expenses, and managing employee records. Ultimately, the specific processes that can be automated using bots in Nextgen will depend on the specific needs and requirements of the organization.
Charge coding
Claims Auditing
Claims Scrubbing
Denial Handling
Payment Posting
Prior authorization
credentialing
scheduling
Registration
Revenue Reporting
Secondary Claims
Training and compliance
There are many processes that can be automated in Nextgen. Some examples include data entry, data validation, data cleansing, data migration, data reconciliation, document management, invoice processing, and customer service tasks. Bots can also be used to automate repetitive tasks, such as sending emails, scheduling appointments, and updating databases.Additionally, bots can be used to automate business processes, such as onboarding new employees, processing employee expenses, and managing employee records. Ultimately, the specific processes that can be automated using bots in Nextgen will depend on the specific needs and requirements of the organization.
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PV
Pre-Visit Payment Collection
Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization.
PS
Patient Scheduling
Automation enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders.
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Patient Collections
Automation can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments.
PP
Charge or Payment Posting
Automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts.
MC
Medical Coding
Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.
CD
Claims Denials
Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff.
ZP
Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
SC
Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
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Primary Claims Filing
Reduce delays and improve the efficiency of the insurance claims process.
RZ
Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
PC
Provider Credentialing
When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.
PR
Patient Responsibility Invoicing
After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.
PI
Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
PE
Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
ME
Medicaid Eligibility Verification
Conduct Medicaid eligibility verification for your patient population.
IP
Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
CP
Claims Processing
File any claims that were unable to be filed through your EHR system.
AP
Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
AS
Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
An example of data reconciliation that can be automated using Nextgen is the process of reconciling data from multiple sources to ensure its accuracy and completeness. This could involve extracting data from various systems, such as financial systems, customer relationship management(CRM) systems, and inventory systems, and then using RPA to compare the data and identify any discrepancies. The bot could then be used to perform data cleansing and data mapping tasks to ensure that the data is consistent and accurate across all systems. This automation would save time and effort and would also help to ensure the reliability and integrity of the organization's data.
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We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
Our AI-powered automation fleet is flexible, scalable, and configurable.