Privacy Policy


1.1. Overview

This policy and applicable supporting procedures are designed to provide
Thoughtful Automation Inc. with a documented and formalized process for
protecting individuals’ privacy. Respect for the privacy of personal and other
informatio is fundamental to us. This privacy policy describes our collection of
personal information from users of our Web site ("Website" or "Site"), our Platform,
as well as all related applications, widgets, software, tools, and other services
provided by us and on which a link to this Policy is displayed (collectively, together
with the Website, our "Service"). This Policy also describes our use and disclosure
of such information. By using our Service, you consent to the collection and use of
personal information in accordance with this policy.

1.2. Scope

This policy and supporting procedures cover the privacy of all data collected by
Thoughtful Automation Inc. in its interaction with individuals in its business


The following roles and responsibilities are to be developed and subsequently assigned
to authorized personnel within Thoughtful Automation Inc. regarding privacy practices:

  • Chief Privacy Officer: Responsibilities include providing overall direction, guidance,
    leadership, and support on methods and tools for the implementation of a security and
    privacy-related program. The Chief Privacy Officer will conduct resource and investment
    planning to implement the management, operational, technical, and privacy
    requirements of the program.
  • Privacy Committee: Responsibilities include approving and monitoring adherence to
    this policy, analyzing the organization’s environment, and the legal requirements with
    which it must comply. Additional responsibilities include:
    ◦ Execute the privacy operations of the firm, including monitoring the system used
    to solicit, evaluate, and respond to individual privacy complaints and problems.
    ◦ Evaluate implemented privacy controls;
    ◦ Assessing existing policies and procedures that address privacy areas;
    ◦ Working with appropriate departments to ensure compliance with privacy policies and procedures;
    ◦ Recommending and monitoring, in conjunction with the relevant departments, the development of internal systems and controls to carry out the organization’s privacy objectives;
    ◦ Report to the Chief Privacy Officer on the effectiveness of the privacycontrols/program in meeting applicable regulatory requirements and standards.


"Personal Information," as used in this policy, is information that specifically identifies an
individual, such as an individual’s name, social security number, telephone number, or
e-mail address. Personal information also includes information about an individual’s
activities, such as information about his or her activity on the Site or credit history, and
demographic information, such as date of birth, gender, address, geographic area, and
preferences, when any of this information is linked to personal information that identifies
that individual.

Personal information does not include "aggregate" or other non-personally identifiable
information. Aggregate information is information that we collect about a group or
category of products, services, or users that is not personally identifiable or from which
individual identities are removed. We may use and disclose aggregate information, and
other non-personally identifiable information, for various purposes.


4.1. Passive Information Collection

When you use the Service, some information may be automatically collected, such
as your IP address, browser type, system type, the content and pages that you
access on the Site, "referring URL" (i.e., the page from which you navigated to the Site), the pages you navigate to on the Site, and from which you leave the Site, as
well as the time you spend on the Site.

We collect this information passively using technologies such as standard server
logs, cookies, and clear GIFs (also known as "Web beacons"). We use passively-
collected information to administer, operate, and improve the Site and our other
services and systems, and to provide services and content that are tailored to you.
If we link or associate any information gathered through passive means with
personal information, we treat the combined information as personal information
under this policy. Otherwise, we use information collected by passive means in a
non-personally identifiable form only.

Also, please be aware that third parties may set cookies on your hard drive or use
other means of passively collecting information about your use of their services or
content. We do not have access to, or control over, these third-party means of
passive data collection.

4.2. Collection of Voluntarily Provided Information

We may collect personal information that our users provide to us in a variety of
ways through our Service. For instance, when you request information about our
services or otherwise communicate with us, we collect the personal information that
is provided to us. We may collect personal information such as name, e-mail
address, city, state, country, other demographic information, and your interests and
preferences in these manners.

4.3. Information from Other Sources

We may receive information about you, including personal information, from third
parties, and may combine this information with other personal information we
maintain about you. If we do so, this policy governs any combined information that
we keep in a personally-identifiable format.


We use personal information to provide services and information that you request; to
enhance, improve, operate, and maintain the Site and Service, our programs, services,
website, and other systems; to prevent fraudulent use of our Site and Service; to tailor
your user experience; to maintain a record of our dealings with you, and for other
administrative purposes.

We may also use the personal information you provide to contact you regarding our
products and services. We allow you to opt-out from receiving marketing
communications from us as described in the "Choice" section below.


We will not disclose your personal information to third parties without your consent,
other than as described in this policy. We may disclose personal information to third-
party service providers (e.g., data storage and processing facilities) that assist us in our
work. We limit the personal information provided to these service providers to that which
is reasonably necessary for them to perform their functions.

We may also disclose personal information if we believe that doing so is legally required
or is in our interest to protect our property or other legal rights (including, but not limited
to, enforcement of our agreements), or the rights or property of others.

In addition, information about our users, including personal information, may be
disclosed as part of any merger, acquisition, debt financing, sale of company assets, or
similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership
in which personal information could be transferred to third parties as one of our
business assets.


If you receive commercial email from us, you may unsubscribe at any time by following
the instructions contained within the email. You may also opt-out from receiving
commercial email from us by sending us an email or by writing to us at the address
given at the end of this policy.


For your convenience, the Site may contain links to other Web sites, products, or
services that we do not own or operate. If you choose to visit or use any third-party
products or services, please be aware that this policy will not apply to your activities or
any information you disclose while using third-party products or services or otherwise
interacting with third parties.


Children’s safety is important to us, and we encourage parents and guardians to take an
active interest in the online activities of their children. We do not knowingly collect personal information from children under the age of 13 without obtaining parental


Our Site and Service is hosted in the United States and is generally intended for United
States visitors. If you visit from the European Union or other regions with laws governing
data collection and use that may differ from U.S. law, please be aware that you are
transferring personal information to the United States. The United States does not have
the same data protection laws as the European Union and some other regions. By
providing personal information to us, you consent to the transfer of it to the United
States and the use of it in accordance with this policy.


Thoughtful Automation Inc. protects the Personal Information it collects with reasonable
and appropriate physical, electronic, and procedural safeguards. We use reasonable
security measures that are designed to protect personal information from loss, misuse,
and unauthorized access, disclosure, alteration, or destruction. Please note, however,
that no data security measures can be guaranteed to be completely effective.
Consequently, we cannot ensure or warrant the security of any personal information or
other information. You transmit information to us at your own risk.


We may occasionally update this Policy. When we do, we will also revise the "last
updated" date at the beginning of the policy. Your continued use of this Service after
such changes will be subject to the then-current policy. We encourage you to
periodically review this policy to stay informed about how we collect, use, and disclose
personal information.


If you have any questions, comments, or concerns about this privacy policy or your
personal information, please contact us at the Privacy email. If you have a complaint
that we have breached these privacy principles and attempted in good faith to resolve
the complaint through our customer service process, but the complaint was not resolved
by us within a reasonable amount of time, then you may enforce these privacy
principles against us.


14.1. Ownership and Review

The Policy Owner owns this Policy and is responsible for reviewing the Policy for
updates annually, or following major changes to Thoughtful Automation Inc.’s
compliance environment. The Policy Approver retains approving authority over this

14.2. Monitoring and Enforcement

Thoughtful Automation Inc. periodically monitors adherence to this Policy to help
ensure compliance with applicable laws, requirements, and contractual agreements that apply to Client & Consumer Data. Thoughtful Automation Inc. may also establish enforcement mechanisms, including disciplinary actions, to help ensure compliance with this Policy.

14.3. Related Documents

◦ Information Security Policy
◦ Data Protection and Handling Policy

These additional policies are available upon request. Reach out to us on our contact page for more information.