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Administrative efficiency that ultimately leads to higher profits.

Automating time-consuming tasks with Thoughtful can increase productivity and profitability while helping your company reach its goals.

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Averaged Time Saved / mo.


Averaged Money Saved / mo.


Tasks Automated

Thoughtful can automate several processes within Payspan.

Thoughtful can streamline various tasks within Payspan using RPA technology. This includes automating data entry, such as patient information and billing details, and retrieving data, such as patient records and lab results. Additionally, it can automate repetitive tasks like claim submission, insurance claim processing, and reimbursement, leading to time savings and decreased errors. It can also generate reports by collecting, calculating, and organizing data in a structured format. Lastly, Thoughtful can handle account receivable follow-up, sending reminders for unpaid claims.

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Pre-Visit Payment Collection

Automating pre-visit payment collection offers numerous advantages. Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization. It also provides accurate and transparent cost estimates to patients, empowering them to make informed decisions about their healthcare. Automation streamlines insurance coverage and eligibility identification, and allows patients to conveniently make payments, thus increasing the efficiency of the billing process. Overall, automating pre-visit payment collection can result in better financial stability for the organization, improved patient experience, and decreased administrative costs.

behavioral health; dental; eyecare; healthcare; medical; physical therapy; revenue cycle management; epic; cerner; medez; meditech expanse; nextgen; kareo; clinicsource; eclinicalworks


Patient Scheduling

Automating patient scheduling offers several advantages. Firstly, it enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders. This helps to reduce wait times and streamline the scheduling process. Secondly, automation optimizes resource utilization, such as doctors and equipment, by scheduling appointments efficiently. This reduces idle time and improves the overall efficiency of the clinic or hospital. Lastly, automation ensures accurate and consistent scheduling by using predefined criteria and rules. This minimizes errors and ensures that appointments are scheduled correctly. In summary, automating patient scheduling can improve patient experience, optimize resource utilization, and reduce administrative costs.

behavioral health; eyecare; dental; healthcare; medical; physical therapy; revenue cycle management; epic; cerner; kareo; advancedmd; nextgen


Patient Collections

Automating patient collections can bring several advantages to health companies. Firstly, it can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments. This can help reduce the financial stress and burden on patients and make the payment process more convenient and efficient. Secondly, automation can increase collection rates and reduce collection costs by streamlining the process and reducing the time and resources required for manual collection efforts. This can improve cash flow and revenue cycle management, ensuring that payments are collected in a timely and efficient manner. Overall, automating patient collections can help companies provide a better patient experience, while improving financial performance and reducing administrative costs.

behavioral health; eyecare; dental; healthcare; medical; physical therapy; revenue cycle management; credit collections; advancedmd; epic; nextgen; eclinicalworks; clinicsource; kareo; cerner; medez; meditech expanse


Claims Denials

Automating claims denials can bring several advantages. Firstly, it can increase efficiency by reducing the time and effort required to manually review and deny claims. Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff. Secondly, automation can improve accuracy and consistency by using predefined criteria and rules to identify and deny claims. This can reduce errors and discrepancies caused by manual processing, ensuring that claims are processed fairly and consistently. Finally, automation can enhance data analysis by providing insights into the types of claims that are denied and the reasons for denial. This data can be used to improve claim processing and identify patterns or trends that may require further attention. Overall, automating claims denials can help companies save time and resources, while improving accuracy and consistency in their claim processing.

behavioral health; healthcare; medical; physical therapy; insurance; revenue cycle management; claims filing; accounting; centralreach; epic; nextgen; medez; meditech expanse; kareo; qgenda; clinicsource; eclinicalworks


Data Entry

By automating data entry tasks, organizations can experience an efficient and streamlined process. This not only saves time but allows employees to focus on more complex or valuable tasks. Automation also ensures accuracy and consistency by following pre-established rules and procedures. Furthermore, automation eliminates the risk of errors or mistakes caused by human fatigue or inattention. Overall, automating data entry can significantly improve the efficiency and precision of an organization's processes.

accounting finance, all industries, workday, slack, adp, sap

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What other process automations can we do?

Thoughtful can automate the process of patient records or lab results for Payspan using Robotic Process Automation (RPA). RPA software can mimic human actions to gather patient records and lab results from various sources and enter them into the Payspan system. The software can also validate the data and match it with the correct patient information, reducing the risk of errors. The software can also be programmed to handle any exceptions or edge cases, providing a more efficient and accurate data entry process.

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