AI Deployment Plans

Multifaceted Pro, Premium, and Enterprise plans. Explore ways to optimize your organization's return on investment and browse through our frequently asked questions to learn about our commitment to your success.

Recommended

Plans and Pricing

Pro

Premium

Enterprise

Concierge

Limited Availability

Slots Available

1

Slots Available

2

Slots Available

1

Size of Healthcare Provider - Typical Starting Plan

$100-250M

$250-500M

$500-1B

$1B+

AI and Automation Products and Features

Included AI Agents

2

4

8

12

AI Design, Training, Testing, and Deployment

Supports Voice Automation

Supports Healthcare Cloud Applications Automation

Supports Healthcare On-Prem Applications Automation

RCM AI Agents Available

Coding and Notes Review AI (CODY)

Eligibility Verification AI (EVA)

Patient Intake and Prior Authorization AI (PAULA)

Claims Processing, Scrubbing, and Denials Mgmt AI (CAM)

Denials Management and Revenue Recovery AI (DAN)

Collections and Payment Posting AI (PHIL)

Enterprise-Wide AI, Integration, and Support

Finance and Accounting Department AI Agents

Human Resources Department AI Agents

IT Department AI Agents

Fully Custom Automation

Analytics, Intelligence, and AI Execution

Access to Empower, Revenue Intelligence Platform

10 Seats

25 Seats

50 Seats

100 Seats

End-User Training for Empower

Parallel Executions to Support Fluctuating Volumes

What is parallel AI execution?
Unlike human workers, AI Agents can perform multiple tasks simultaneously. While a human might have to process 1000 claims one by one, an AI Agent might process 100 claims at once, significantly reducing the time required to complete the task. ?

Record-level Reporting, Full Telemetric Transparency

What is record-level reporting?
AI Agents can create audit reports of all the work they have done. These reports can include details about the specific records they have handled in each system. (claims, providers, appointments, etc) ?

AI Agent Fleet Analytics

Custom Dashboards

10

15

25

50

Unattended Automation Execution

What's the difference between attended and unattended?
Unattended execution refers to the situation where AI Agents carry out tasks without human intervention, either on a schedule or triggered by another system. On the other hand, attended execution occurs when a human initiates the module's work, or when human intervention or review is necessary as part of the business process. ?

Functional and User Acceptance Testing

Advisory Services

Transformation Roadmap

Art of the Possible Sessions

What are the 'Art of the Possible' sessions?
"Art of the Possible Sessions" are collaborative workshops where Thoughtful AI partners with healthcare leadership teams to identify strategic opportunities for deploying our AI-driven solutions. These sessions aim to unlock significant value by optimizing key operational processes, improving financial outcomes, and enhancing patient care through automation. ?

Outcome and Value Milestone Alignment

Custom Performance Reporting

What is performance reporting?
We can configure each AI Agent to report on the work they’ve completed, customized to your use case and organization. ?

ROI Assessment

Data Review, Re-engineering, Design, and Test Planning

Systems Access and As-Is Process Reviews

Process Re-Engineering

Master Automation Plan (MAP) Documentation

Functional Test Planning

Support and Optimization

24/7 Proactive Performance Monitoring

Industry-leading Guaranteed Service Uptime of 99.5% (SLA)

Average Response Time to Support Inquiries and Bug Fixes

<12 hours

<12 hours

<6 hours

<6 hours

Proactive Monitoring and Performance Optimizations

Customer Success

Customer Success Manager

Dedicated

Daily Status Updates | Custom Portal

Executive Business Reviews and ROI Analysis

2

4

4

4

On-site Support Available As Needed

Do you offer on-site support?
Yes! For our Pro, Premium, and Enterprise customers, your center of excellence teams can provide on-site consultations, planning, and roadmapping sessions ?

VIP

Executive-Level Strategy Meetings

VIP

Customer Executive Advisory Board

Invite Only

Invite Only

VIP

90-Day Out Clause

Implementation Guarantee (Post MAP Sign-Off)

12 Months

15 Months

18 Months

24 Months

Automation Guarantee (80% of End-to-End Workflow)

Get
Started

Get Started

Get
Started

Get Started

Get
Started

Get Started

Total Value Generated

6-year Forecasted Value

$10M

$20M

$50M

$100M

*Semi-Annual payments takes 10% off the annual license; 20% off annual up-front payments

**ROI is estimated from our existing returns for current Thoughtful AI customers

Complexity Credit Calculator

Monthly
Yearly

See which plan is right for your organization.

Select an AI Agent
Eligibility Verification
Handles all eligibility checks with full coverage details, reducing denials.
EVA
Claims Management
Fully automates claims processing at perfect precision, maximizing reimbursements.
Cam
Payment Posting
Posts payments quickly, ensuring precise and timely financial record-keeping.
Phil
Number of payer portals
0
Number of claims entered via clearing house
0
Number of claims entered via payer portals
0
Number of 835's electronically imported
0
Number of 835's manually entered
0

* We also handle lockbox and paper checks. Talk to sales to learn more.

EHR/PM Implementation type
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Complexity Credits Needed

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Thoughtful AI’s plan for you:
Pilot Plan
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Enterprise Plan
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ROI Analysis

The fastest way to greater
profit and growth.

PremiumEnterprise

30 Credits

6.5 month

Breakeven

5.4x

ROI

$18,959,844

Profit

Frequently Asked Questions

Can you explain why you chose a slot-based implementation model?

Absolutely. Our slot-based model symbolizes our commitment to quality and careful planning. By managing the number of new customer implementations, we can devote the necessary resources to ensure each AI transformation is specifically configured to align with an organization’s priorities.

How does the process of reserving a slot work?

To reserve a slot, all you need to do is sign a contract with us and pay the first month’s fee. This process ensures your slot in our schedule, allowing us to prepare diligently for your AI transformation journey.

How does your slot-based model enhance the quality of your services?

Our slot-based model allows us to concentrate on an intentional number of customer implementations at a time. This focus fosters a comprehensive and successful AI transformation implementation, meticulously tailored to align with your organization’s goals.

What if my automation requirements are urgent, and I can’t afford to wait for a slot?

We understand that some organizations may face urgent needs. In such cases, we encourage you to contact our team to discuss potential solutions. Regardless of the urgency, our commitment to delivering high-quality, tailored services remains unwavering.

Will you sell out this year?

Yes, based on our current demand, we expect to be sold out by end of September at the latest. We will start pre-selling 2025 launch slots after we sellout for 2024.

Will your 2025 AI transformation plan prices be the same as 2024?

We will be raising the minimum credits needed per plan in 2025. This will help us continue to provide leading-edge automation and AI technology and an exceptional customer experience for all new customers.

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

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