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Workforce management without the workforce.

Reach your goals more efficiently and cost-effectively by automating schedules, appointments, patient records and data entry with Thoughtful.

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Thoughtful can automate several processes within QGenda.

Thoughtful can use RPA modules to automatically schedule appointments and shifts for healthcare professionals, pulling data from QGenda's system and ensuring that scheduling is done based on the availability of staff and resources. Another process that can be automated is data validation, where RPA modules can be used to validate the correctness of data entered into the system; this can help to reduce the risk of errors and improve the accuracy of the data. Additionally, Thoughtful can automate sending notifications and alerts, where RPA modules can be configured to monitor the system and automatically send messages to the appropriate parties when certain conditions are met, such as schedule changes or shift swaps. Overall, automating these RPA processes with Thoughtful can save QGenda, customers, time, and resources while improving their data accuracy.

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Thoughtful can automate several processes within QGenda.

Thoughtful can use RPA modules to automatically schedule appointments and shifts for healthcare professionals, pulling data from QGenda's system and ensuring that scheduling is done based on the availability of staff and resources. Another process that can be automated is data validation, where RPA modules can be used to validate the correctness of data entered into the system; this can help to reduce the risk of errors and improve the accuracy of the data. Additionally, Thoughtful can automate sending notifications and alerts, where RPA modules can be configured to monitor the system and automatically send messages to the appropriate parties when certain conditions are met, such as schedule changes or shift swaps. Overall, automating these RPA processes with Thoughtful can save QGenda, customers, time, and resources while improving their data accuracy.

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PP

Charge or Payment Posting

Automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts.

MC

Medical Coding

Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.

CD

Claims Denials

Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff.

ZP

Zero Pays

Find the EOB and update patient record in the EMR system according to the mapping rules.

SC

Secondary Claims Filing

This bot can login into any EHR software and file Secondary insurance claims.

PC

Primary Claims Filing

Reduce delays and improve the efficiency of the insurance claims process.

RZ

Reconcile Zero Payments

At the end of each month, this bot reconciles Payments and Zero Pays.

PC

Provider Credentialing

When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.

PR

Patient Responsibility Invoicing

After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.

PI

Patient Invoicing & Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

PE

Patient Eligibility Verification

Verify insurance eligibility across all carriers for all appointments 3 days out.

ME

Medicaid Eligibility Verification

Conduct Medicaid eligibility verification for your patient population.

IP

Insurance Payments

Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.

CP

Claims Processing

File any claims that were unable to be filed through your EHR system.

AP

Application of Patient Responsibility

After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.

AS

Activity Statement Audits

Audit activity statements to make sure they are fully complete and uniform.

  • Data entry
  • Appointment scheduling
  • Report generation
  • Invoice processing
  • Reminder notifications
  • Data entry
  • Appointment scheduling
  • Report generation
  • Invoice processing
  • Reminder notifications

What other process automations can we do?

A module can be configured to monitor QGenda's system for schedule changes, shift swaps, and other vital events and automatically send notifications to the appropriate parties, such as healthcare professionals, managers, and patients. The messages can be sent via email, SMS, or other platforms such as Slack, Teams, or Zoom. Additionally, Thoughtful can use machine learning algorithms to improve the notification process over time by learning the preferences of healthcare professionals and managers. The best part is, Thoughtful can automate the entire process end-to-end, not just the Qgenda part.

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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.

Front-end

We optimized the front-end revenue cycle driving faster collections and fewer denials.

Mid Cycle

We continuously capture, collect, and code clinical and diagnostic data with ease and speed.

Back-end

Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.

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These companies have already seen the benefits of automation...

"I’ve been amazed at Thoughtful’s ability to deploy automation modules that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."

"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."

-

Kevin Silver, CFO

235%

return on investment

90%

reduction in invoice processing time

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

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Zach Leonard, Founder

30%

reduction in costs

100%

automated billing

"Using automation modules significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our modules continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

"Automation modules are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

-

Brittany Turner, Director of Compliance and Systems

95%

faster than human team

100s

applications processed per day

Integrates with all of your systems

Ambulatory Surgery Center Software

Optum Health

Practice-Web Dental

DrChrono

WRS Health

Philips Healthcare

NextGen Healthcare

MTBC PracticePro

HealthFusion

Office Ally

Crystal Practice Management

My Clients Plus

Health Gorilla

Ortho2 Edge Cloud

Office Ally EHR 24/7

AmkaiCharts

Planmeca Romexis

BestNotes

TigerView

Navicure

Medhost

AllegianceMD

Dentrix

OmniMD

SourceMed

Brightree

FoxFire EHR

Philips Healthcare

Medidata Solutions

DuxWare

My Clients Plus

Open Dental

Credible Behavioral Health

OfficeMate

IntrinsiQ

Azalea Health

Zirmed

OncoEMR

PatientPop

Welligent

AestheticsPro Online

Agfa HealthCare

CounSol

Ortho2 Edge Cloud

Aesthetic Record

iSirona

TherapyNotes

ICANotes

Practice EHR

Health Gorilla

NueMD

SoftDent

PatientNOW

Dentrix

Carestream Dental Software

CollaborateMD

Philips Healthcare

Virence Health

PatientNOW

Practice EHR

MicroMD

WRS Health

Optum Health

PatientKeeper

Athenahealth

Axex Dental

Redox

Navicure

IntrinsiQ

HealthFusion

My Clients Plus

TouchWorks EHR

Merge Healthcare

iPatientCare

ADSTRA Dental Software

ChartLogic EMR

Athenahealth

American Well

Allscripts

CounSol

ChiroTouch

PerfectServe

iSirona

LiquidEHR

ONC Certified Software

Benco Dental Practice Management

OmniMD

Surgimate

SurgiSource

MTBC

TouchMD

CureMD

DentiMax

Dolphin Imaging

AestheticsPro Online

ICANotes

PineappleHR

PatientKeeper

Casetabs

Epic Systems

SRS Health

Ortho2 Edge Cloud

SOAPware

Experity

Office Ally

Flatiron Health

Welligent

MTBC PracticePro

Bravado Health

Practice-Web Dental

McKesson

Dolphin Imaging

Office Ally EHR 24/7

Redox

Sevocity

My Clients Plus

Datacon Dental System

Ambulatory Surgery Center Software

MicroMD

Axex Dental

CounSol

IntrinsiQ

AmkaiCharts

Aesthetic Record

Allscripts

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

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