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Workforce management without the workforce.
Reach your goals more efficiently and cost-effectively by automating schedules, appointments, patient records and data entry with Thoughtful.
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Thoughtful can automate several processes within QGenda.
Thoughtful can use RPA bots to automatically schedule appointments and shifts for healthcare professionals, pulling data from QGenda's system and ensuring that scheduling is done based on the availability of staff and resources. Another process that can be automated is data validation, where RPA bots can be used to validate the correctness of data entered into the system; this can help to reduce the risk of errors and improve the accuracy of the data. Additionally, Thoughtful can automate sending notifications and alerts, where RPA bots can be configured to monitor the system and automatically send messages to the appropriate parties when certain conditions are met, such as schedule changes or shift swaps. Overall, automating these RPA processes with Thoughtful can save QGenda, customers, time, and resources while improving their data accuracy.
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Thoughtful can automate several processes within QGenda.
Thoughtful can use RPA bots to automatically schedule appointments and shifts for healthcare professionals, pulling data from QGenda's system and ensuring that scheduling is done based on the availability of staff and resources. Another process that can be automated is data validation, where RPA bots can be used to validate the correctness of data entered into the system; this can help to reduce the risk of errors and improve the accuracy of the data. Additionally, Thoughtful can automate sending notifications and alerts, where RPA bots can be configured to monitor the system and automatically send messages to the appropriate parties when certain conditions are met, such as schedule changes or shift swaps. Overall, automating these RPA processes with Thoughtful can save QGenda, customers, time, and resources while improving their data accuracy.
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Charge or Payment Posting
Automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts.
MC
Medical Coding
Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.
CD
Claims Denials
Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff.
ZP
Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
SC
Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
PC
Primary Claims Filing
Reduce delays and improve the efficiency of the insurance claims process.
RZ
Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
PC
Provider Credentialing
When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.
PR
Patient Responsibility Invoicing
After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.
PI
Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
PE
Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
ME
Medicaid Eligibility Verification
Conduct Medicaid eligibility verification for your patient population.
IP
Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
CP
Claims Processing
File any claims that were unable to be filed through your EHR system.
AP
Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
AS
Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
- Data entry
- Appointment scheduling
- Report generation
- Invoice processing
- Reminder notifications
- Data entry
- Appointment scheduling
- Report generation
- Invoice processing
- Reminder notifications
What other process automations can we do?
A bot can be configured to monitor QGenda's system for schedule changes, shift swaps, and other vital events and automatically send notifications to the appropriate parties, such as healthcare professionals, managers, and patients. The messages can be sent via email, SMS, or other platforms such as Slack, Teams, or Zoom. Additionally, Thoughtful can use machine learning algorithms to improve the notification process over time by learning the preferences of healthcare professionals and managers. The best part is, Thoughtful can automate the entire process end-to-end, not just the Qgenda part.
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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.
We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
These companies have already seen the benefits of automation...
"I’ve been amazed at Thoughtful’s ability to deploy AI Workers that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."
"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."
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Kevin Silver, CFO
235%
return on investment
90%
reduction in invoice processing time
"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An AI Worker is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."
"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An AI Worker is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."
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Zach Leonard, Founder
30%
reduction in costs
100%
automated billing
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"Using AI Workers significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our AI Workers continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."
"AI Workers are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."
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Brittany Turner, Director of Compliance and Systems
95%
faster than human team
100s
applications processed per day
See another app you use?
Learn how we can automate it.
Our AI-powered automation fleet is flexible, scalable, and configurable.
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