PV
Get Thoughtful+ Insights
Automation news, RPA best practices, and time and money-saving tips, straight to your inbox.
Achieve your practice goals by automating your back office with Thoughtful, which can also increase productivity and profitability.
Get a DemoThoughtful can automate several processes within eClinicalWorks. One process is data entry, where automation software can mimic human actions to enter data into the eClinicalWorks system, such as patient information or billing details. Another process is data retrieval, where our software can quickly and accurately gather information from the eClinicalWorks system, such as patient records or lab results. Additionally, Thoughtful can automate repetitive tasks such as appointment scheduling, prescription refills, and patient follow-up calls, which can save time and reduce errors. Lastly, Thoughtful can automate the process of reporting by gathering the necessary data and calculating and organizing the data in a structured format. Overall, RPA allows Thoughtful to streamline and improve the efficiency of various processes within eClinicalWorks.
Charge coding
Claims Auditing
Claims Scrubbing
Denial Handling
Note review
Onboarding
Payment Posting
Primary Claims
Prior authorization
scheduling
Registration
Revenue Reporting
Secondary Claims
Training and compliance
Thoughtful can automate several processes within eClinicalWorks. One process is data entry, where automation software can mimic human actions to enter data into the eClinicalWorks system, such as patient information or billing details. Another process is data retrieval, where our software can quickly and accurately gather information from the eClinicalWorks system, such as patient records or lab results. Additionally, Thoughtful can automate repetitive tasks such as appointment scheduling, prescription refills, and patient follow-up calls, which can save time and reduce errors. Lastly, Thoughtful can automate the process of reporting by gathering the necessary data and calculating and organizing the data in a structured format. Overall, RPA allows Thoughtful to streamline and improve the efficiency of various processes within eClinicalWorks.
Get a Demo
PV
Pre-Visit Payment Collection
Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization.
pc
Patient Collections
Automation can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments.
MC
Medical Coding
Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.
CD
Claims Denials
Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff.
CC
Clinical Charting
The software can streamline the process of recording patient information, reducing the need for manual data entry and minimizing the risk of errors.
ZP
Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
SC
Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
PC
Primary Claims Filing
Reduce delays and improve the efficiency of the insurance claims process.
RZ
Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
PC
Provider Credentialing
When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.
PR
Patient Responsibility Invoicing
After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.
PI
Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
PE
Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
ME
Medicaid Eligibility Verification
Conduct Medicaid eligibility verification for your patient population.
IP
Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
CP
Claims Processing
File any claims that were unable to be filed through your EHR system.
AP
Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
AS
Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
Thoughtful can automate the process of prescription refills for eClinicalWorks. Our software can mimic human actions to check the patient's medication history and refill dates, fit for drug interactions or allergies, and send electronic refill requests to the appropriate pharmacies. The software can also send automated reminders to the patients and providers, reducing the need for manual communication and minimizing the risk of errors. Overall, Thoughtful can streamline and improve the efficiency of the prescription refill process for eClinicalWorks.
Get a Demo
We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
Our AI-powered automation fleet is flexible, scalable, and configurable.