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Achieve your practice goals by automating your back office with Thoughtful, which can also increase productivity and profitability.

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Thoughtful can automate several processes within eClinicalWorks.

Thoughtful can automate several processes within eClinicalWorks. One process is data entry, where automation software can mimic human actions to enter data into the eClinicalWorks system, such as patient information or billing details. Another process is data retrieval, where our software can quickly and accurately gather information from the eClinicalWorks system, such as patient records or lab results. Additionally, Thoughtful can automate repetitive tasks such as appointment scheduling, prescription refills, and patient follow-up calls, which can save time and reduce errors. Lastly, Thoughtful can automate the process of reporting by gathering the necessary data and calculating and organizing the data in a structured format. Overall, RPA allows Thoughtful to streamline and improve the efficiency of various processes within eClinicalWorks.

Charge coding

Claims Auditing

Claims Scrubbing

Denial Handling

Note review

Onboarding

Payment Posting

Primary Claims

Prior authorization

scheduling

Registration

Revenue Reporting

Secondary Claims

Training and compliance

Thoughtful can automate several processes within eClinicalWorks.

Thoughtful can automate several processes within eClinicalWorks. One process is data entry, where automation software can mimic human actions to enter data into the eClinicalWorks system, such as patient information or billing details. Another process is data retrieval, where our software can quickly and accurately gather information from the eClinicalWorks system, such as patient records or lab results. Additionally, Thoughtful can automate repetitive tasks such as appointment scheduling, prescription refills, and patient follow-up calls, which can save time and reduce errors. Lastly, Thoughtful can automate the process of reporting by gathering the necessary data and calculating and organizing the data in a structured format. Overall, RPA allows Thoughtful to streamline and improve the efficiency of various processes within eClinicalWorks.

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PV

Pre-Visit Payment Collection

Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization.

pc

Patient Collections

Automation can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments.

MC

Medical Coding

Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.

CD

Claims Denials

Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff.

CC

Clinical Charting

The software can streamline the process of recording patient information, reducing the need for manual data entry and minimizing the risk of errors.

ZP

Zero Pays

Find the EOB and update patient record in the EMR system according to the mapping rules.

SC

Secondary Claims Filing

This bot can login into any EHR software and file Secondary insurance claims.

PC

Primary Claims Filing

Reduce delays and improve the efficiency of the insurance claims process.

RZ

Reconcile Zero Payments

At the end of each month, this bot reconciles Payments and Zero Pays.

PC

Provider Credentialing

When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.

PR

Patient Responsibility Invoicing

After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.

PI

Patient Invoicing & Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

PE

Patient Eligibility Verification

Verify insurance eligibility across all carriers for all appointments 3 days out.

ME

Medicaid Eligibility Verification

Conduct Medicaid eligibility verification for your patient population.

IP

Insurance Payments

Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.

CP

Claims Processing

File any claims that were unable to be filed through your EHR system.

AP

Application of Patient Responsibility

After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.

AS

Activity Statement Audits

Audit activity statements to make sure they are fully complete and uniform.

  • Appointment scheduling
  • Patient registration
  • Insurance verification
  • Medical billing
  • Prescription refills
  • Appointment scheduling
  • Patient registration
  • Insurance verification
  • Medical billing
  • Prescription refills

What other process automations can we do?

Thoughtful can automate the process of prescription refills for eClinicalWorks. Our software can mimic human actions to check the patient's medication history and refill dates, fit for drug interactions or allergies, and send electronic refill requests to the appropriate pharmacies. The software can also send automated reminders to the patients and providers, reducing the need for manual communication and minimizing the risk of errors. Overall, Thoughtful can streamline and improve the efficiency of the prescription refill process for eClinicalWorks.

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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.

Front-end

We optimized the front-end revenue cycle driving faster collections and fewer denials.

Mid Cycle

We continuously capture, collect, and code clinical and diagnostic data with ease and speed.

Back-end

Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.

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These companies have already seen the benefits of automation...

"I’ve been amazed at Thoughtful’s ability to deploy automation modules that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."

"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."

-

Kevin Silver, CFO

235%

return on investment

90%

reduction in invoice processing time

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

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Zach Leonard, Founder

30%

reduction in costs

100%

automated billing

"Using automation modules significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our modules continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

"Automation modules are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

-

Brittany Turner, Director of Compliance and Systems

95%

faster than human team

100s

applications processed per day

Integrates with all of your systems

Luma Health

SoftDent

Waystar

BestNotes

Merge Healthcare

Lytec MD

GE Healthcare

Office Ally EHR 24/7

Aesthetic Record

Planmeca Romexis

CureMD

ChartLogic EMR

Raintree Systems

VersaSuite

Sevocity

ADP AdvancedMD

TotalMD

MOGO Cloud Dental Software

iDentalSoft

Eyefinity

VitalHealth

Compulink Advantage

eClinicalWorks

SRS Health

My Clients Plus

CPSI

HealthStream

MicroMD

Athenahealth

HealthFusion

HST Pathways

OmniMD

Optosys

McKesson

Office Ally EHR 24/7

Dentrix

Virence Health

Practice-Web Dental

TouchWorks EHR

Merge Healthcare

SurgiSource

Brightree

DentiMax

ModMed

AdvancedMD

AllegianceMD

NueMD

Valant

SoftDent

Modernizing Medicine

ChARM EHR

Bravado Health

Surgimate

Luma Health

Merge Healthcare

Dovetail

SurgiCare

e-MDs

AllegianceMD

Kinnser Software

InSync Healthcare Solutions

Credible Behavioral Health

Epic Systems

American Well

Compulink Advantage

ChartLogic

McKesson

Casetabs

TherapyNotes

Raintree Systems

Office Ally EHR 24/7

SurgiSource

FoxFire EHR

Meditech

NaviNet

SurgiCare

AdvancedInsight

My Clients Plus

Provation MD

Medidata Solutions

Sevocity

AdvancedEHR

MicroMD

Carestream Dental Software

TherapyNotes

SOAPware

TouchWorks EHR

SourceMed

American Well

Casetabs

EyeMD EMR

Experity

Valant

PatientNOW

Office Ally EHR 24/7

VitalHealth

SurgiSource

Greenway Intergy

NueMD

Maximeyes

Greenway Intergy

Axex Dental

Office Ally

PrognoCIS

ChartPerfect

SimplePractice

One Medical Passport

PIMSY

Brighter Vision

LiquidEHR

VersaSuite

TheraNest

Athenahealth

Optum Health

TherapyNotes

iSALUS Healthcare

OncoEMR

NaviNet

Merge Healthcare

Office Practicum

ADSTRA Dental Software

Raintree Systems

Office Practicum

Casetabs

Practice Fusion

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

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