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Thoughtful can automate any process within Epic including medical billing, patient scheduling, and electronic health records.
Get a DemoEpic is a comprehensive electronic health records (EHR)system that provides a range of tools for managing patient records, scheduling appointments, and billing. Smart bots can be used in Epic to automate a variety of processes, including data entry, appointment scheduling, and billing.
For example, bots can be used to automate the process of collecting and inputting patient data into Epic's EHR system. This can save time and improve efficiency by eliminating the need for manual data entry and ensuring that the data is entered consistently and accurately. bots can also be used to automate the process of scheduling appointments in Epic, by programming the technology to send appointment reminders to patients and manage the availability of appointment slots. In addition, bots can be used to automate the process of generating and submitting billing claims to insurance companies, by following specific rules and guidelines for creating and submitting the claims.
Charge coding
Claims Auditing
Claims Scrubbing
Denial Handling
Note review
Onboarding
Payment Posting
Primary Claims
Prior authorization
credentialing
scheduling
Registration
Revenue Reporting
Secondary Claims
Training and compliance
Epic is a comprehensive electronic health records (EHR)system that provides a range of tools for managing patient records, scheduling appointments, and billing. Smart bots can be used in Epic to automate a variety of processes, including data entry, appointment scheduling, and billing.
For example, bots can be used to automate the process of collecting and inputting patient data into Epic's EHR system. This can save time and improve efficiency by eliminating the need for manual data entry and ensuring that the data is entered consistently and accurately. bots can also be used to automate the process of scheduling appointments in Epic, by programming the technology to send appointment reminders to patients and manage the availability of appointment slots. In addition, bots can be used to automate the process of generating and submitting billing claims to insurance companies, by following specific rules and guidelines for creating and submitting the claims.
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Pre-Visit Payment Collection
Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization.
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Patient Scheduling
Automation enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders.
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Patient Collections
Automation can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments.
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Charge or Payment Posting
Automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts.
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Medical Coding
Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided.
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Claims Denials
Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff.
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Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
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Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
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Primary Claims Filing
Reduce delays and improve the efficiency of the insurance claims process.
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Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
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Provider Credentialing
When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.
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Patient Responsibility Invoicing
After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.
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Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
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Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
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Medicaid Eligibility Verification
Conduct Medicaid eligibility verification for your patient population.
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Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
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Claims Processing
File any claims that were unable to be filed through your EHR system.
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Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
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Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
An example of data visualization, analytics, and reporting that can be automated in Epic is the creation of patient care reports. This process can be automated by programming the software to gather patient data from various sources, such as electronic health records and laboratory test results, and input it into Epic for analysis. The bot can then be programmed to create a patient care report using predetermined rules and guidelines, such as including specific data sets or using specific formatting. This can save time and improve efficiency by eliminating the need for manual data entry and report generation and ensure that the reports are consistently and accurately generated. The use of automation in Epic can also help healthcare providers to make better informed decisions based on real-time analytics and reporting.
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We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
Our AI-powered automation fleet is flexible, scalable, and configurable.