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Optimize Service Now and save time and money.

When you allow modules to handle back-office work, you can achieve increased productivity, efficiency, and ultimately boost profits by reducing the need for manual labor.

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  • Incident creation
  • Incident status updates
  • Password reset
  • Asset management
  • Report generation
  • Incident creation
  • Incident status updates
  • Password reset
  • Asset management
  • Report generation

Tasks Automated in Service Now

Thoughtful offers a solution for ServiceNow customers that simplifies the process of protecting their data by utilizing ServiceNow's data management tools and integrating with external backup and archiving systems. This includes automating tasks such as creating snapshots, replicating data, and moving it to an external storage or cloud-based system. This automation ensures that data is secure, easily retrievable, and automatically managed without needing manual intervention. Additionally, the system can be set up to run at regular intervals or triggered by specific events. Thoughtful goes beyond just automating Service Now; it can automate the entire process from start to finish.

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Thoughtful's Solutions for Service Now

Thoughtful offers a range of automation services for ServiceNow customers to streamline their processes and save time. One such automation is the integration of ServiceNow with other systems, such as email or chat platforms, which automatically creates incidents based on incoming messages. Another process that can be automated is change management by integrating ServiceNow with other systems, such as configuration management databases; this allows for the automatic creation of change requests based on changes detected. Additionally, Thoughtful can automate service request management by integrating ServiceNow with CRM systems to automate creating and tracking service requests. By implementing these automation processes, ServiceNow customers can free up resources and focus on more pressing matters.

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Proven method for undeniable results

Thoughtful brings decades of experience in RCM best practices, process design, and cutting-edge software engineering to deliver an enterprise-grade implementation experience. This level of support is not found in any other point solution and sets the bar for best-in-class.

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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.

Front-end

We optimized the front-end revenue cycle, driving faster collections and fewer denials.

Mid Cycle

We continuously capture, collect, and code clinical and diagnostic data with ease and speed.

Back-end

Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.

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Cara Perry

VP of Revenue Cycle Management
Signature Dental Partners

Everything is running 24 hours a day, and accurately, which is all you can ask for when it comes to RCM.

It's like training a perfect employee, that works 24 hours a day, exactly how you trained it.

Cara decreased days sales outstanding to 45% below industry standards

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients