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Thoughtful seamlessly automates the leading healthcare software connecting payers and providers.

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What Processes can you automate in WellSky® using RPA?

WellSky allows health plans, government organizations, and other risk-bearing entities to collaborate with providers and execute specific care management programs at scale. Thoughtful can use RPA to automate functions cost-effectively, quickly, and securely within WellSky to drive savings, regulatory and compliance services, audits, appeals, hospitalizations, and more.

Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes with Wellsky to streamline its revenue cycle processes. Anything a human can do, our modules can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the WellSky part.

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What Processes can you automate in WellSky® using RPA?

WellSky allows health plans, government organizations, and other risk-bearing entities to collaborate with providers and execute specific care management programs at scale. Thoughtful can use RPA to automate functions cost-effectively, quickly, and securely within WellSky to drive savings, regulatory and compliance services, audits, appeals, hospitalizations, and more.

Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes with Wellsky to streamline its revenue cycle processes. Anything a human can do, our modules can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the WellSky part.

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ZP

Zero Pays

Find the EOB and update patient record in the EMR system according to the mapping rules.

SC

Secondary Claims Filing

This bot can login into any EHR software and file Secondary insurance claims.

PC

Primary Claims Filing

Reduce delays and improve the efficiency of the insurance claims process.

RZ

Reconcile Zero Payments

At the end of each month, this bot reconciles Payments and Zero Pays.

PC

Provider Credentialing

When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.

PR

Patient Responsibility Invoicing

After filtering to specific Criteria, this bot creates and emails bulk Patient Responsibility invoices.

PI

Patient Invoicing & Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

PE

Patient Eligibility Verification

Verify insurance eligibility across all carriers for all appointments 3 days out.

ME

Medicaid Eligibility Verification

Conduct Medicaid eligibility verification for your patient population.

IP

Insurance Payments

Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.

CP

Claims Processing

File any claims that were unable to be filed through your EHR system.

AP

Application of Patient Responsibility

After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.

AS

Activity Statement Audits

Audit activity statements to make sure they are fully complete and uniform.

  • Client intake
  • Scheduling
  • Time and attendance tracking
  • Invoicing and billing
  • Reporting and analytics
  • Client intake
  • Scheduling
  • Time and attendance tracking
  • Invoicing and billing
  • Reporting and analytics

What other process automations can I do?

Thoughtful can automate any online application and most desktop applications as well. For example, let's say you want a printout of the Benefits Summary when our Patient Eligibility module is doing its job. We can have it save the Benefits Summary as a PDF to Sharepoint, Google or any other secure file sharing application you choose. It can create folders and update spreadsheets to log the results. It can even send emails, teams, or slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.

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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.

Front-end

We optimized the front-end revenue cycle driving faster collections and fewer denials.

Mid Cycle

We continuously capture, collect, and code clinical and diagnostic data with ease and speed.

Back-end

Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.

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These companies have already seen the benefits of automation...

"I’ve been amazed at Thoughtful’s ability to deploy automation modules that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."

"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."

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Kevin Silver, CFO

235%

return on investment

90%

reduction in invoice processing time

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

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Zach Leonard, Founder

30%

reduction in costs

100%

automated billing

"Using automation modules significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our modules continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

"Automation modules are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

-

Brittany Turner, Director of Compliance and Systems

95%

faster than human team

100s

applications processed per day

Integrates with all of your systems

Brighter Vision

Allscripts

AdvancedInsight

SourceMed

HST Pathways

IntrinsiQ

Curve Dental

eClinicalWorks

RevolutionEHR

Carestream Dental Software

PatientPop

Practice Fusion

FoxFire EHR

Health Gorilla

iSALUS Healthcare

PatientNOW

Lytec MD

EyeMD EMR

Hello Health

TheraNest

AdvancedPM

Experity

Provation MD

MicroMD

Surgimate

TheraNest

iSALUS Healthcare

AmkaiCharts

HealthStream

FoxFire EHR

EyeMD EMR

SoftDent

PracticeSuite

Doximity

Medidata Solutions

Eyefinity

DentiMax

Philips Healthcare

Intergy by Greenway Health

Welligent

Henry Schein Dentrix Enterprise

Navicure

Curve Dental

InSync Healthcare Solutions

Healthland

MicroMD

PIMSY

Optum Health

One Medical Passport

AdvancedPM

Valant

HST Pathways

Navicure

Office Ally EHR 24/7

Ingenious Med

RXNT

TigerConnect

iDentalSoft

Siemens Healthineers

MTBC

VitalHealth

BestNotes

e-MDs Solution Series

Athenahealth

Provation MD

AllegianceMD

LiquidEHR

Azalea Health

ONC Certified Software

TheraNest

Kareo

ChartLogic EMR

ADP AdvancedMD

PIMSY

Redox

CareCloud

Siemens Healthineers

ModMed

Meditech

Epic Systems

OncoEMR

ICANotes

Experity

e-MDs Solution Series

FoxFire EHR

iSALUS Healthcare

Welligent

Open Dental

Valant

VitalHealth

Athenahealth

CollaborateMD

HealthStream

RXNT

My Clients Plus

Availity

eClinicalWorks

PrognoCIS

HST Pathways

MicroMD

GE Healthcare

HST Pathways

SurgiCare

HealthStream

CoverMyMeds

Dolphin Imaging

AdvancedEHR

One Medical Passport

DentalWriter

CyramedX

Bravado Health

NueMD

Office Ally

Aesthetic Record

PatientNOW

Carestream Dental Software

Axex Dental

Curve Dental

TigerConnect

PatientNOW

MacPractice DDS

iSirona

Cerner

DuxWare

SimplePractice

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

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