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Using Waystar® for your medical practice billing just became a lot easier with RPA.

Thoughtful seamlessly automates Waystar® across its entire suite of billing solutions and services.

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What Processes can you automate in Waystar® using RPA?

Waystar's innovative platform is revolutionizing the healthcare industry. Healthcare organizations can use this platform to streamline their manual processes, gain valuable insights in to performance indicators, and ultimately maximize the revenue they collect. RPA allows Thoughtful to automate functions more quickly, securely, and cost-efficiently than a human performing the same tasks; eligibility verification, estimations, registrations, claims management, payer management, reimbursements, etc.

Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes within Waystar to streamline the billing process. Anything a human can do, our modules can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the Waystar part.

Account Reconciliation

Claims Auditing

Claims Scrubbing

Denial Handling

Payment Posting

Primary Claims

Prior authorization

Registration

Secondary Claims

What Processes can you automate in Waystar® using RPA?

Waystar's innovative platform is revolutionizing the healthcare industry. Healthcare organizations can use this platform to streamline their manual processes, gain valuable insights in to performance indicators, and ultimately maximize the revenue they collect. RPA allows Thoughtful to automate functions more quickly, securely, and cost-efficiently than a human performing the same tasks; eligibility verification, estimations, registrations, claims management, payer management, reimbursements, etc.

Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes within Waystar to streamline the billing process. Anything a human can do, our modules can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the Waystar part.

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ZP

Zero Pays

Find the EOB and update patient record in the EMR system according to the mapping rules.

SC

Secondary Claims Filing

This bot can login into any EHR software and file Secondary insurance claims.

RZ

Reconcile Zero Payments

At the end of each month, this bot reconciles Payments and Zero Pays.

PI

Patient Invoicing & Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

PE

Patient Eligibility Verification

Verify insurance eligibility across all carriers for all appointments 3 days out.

IP

Insurance Payments

Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.

CP

Claims Processing

File any claims that were unable to be filed through your EHR system.

AP

Application of Patient Responsibility

After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.

AS

Activity Statement Audits

Audit activity statements to make sure they are fully complete and uniform.

  • Claim status checks
  • Eligibility verification
  • Payment posting
  • Denial management
  • Appointment scheduling
  • Claim status checks
  • Eligibility verification
  • Payment posting
  • Denial management
  • Appointment scheduling

What other process automations can I do?

Thoughtful can automate any online application and most desktop applications as well. For example, let's say you want a printout of the Benefits Summary when our Patient Eligibility module is doing its job. We can have it save the Benefits Summary as a PDF to Sharepoint, Google or any other secure file sharing application you choose. It can create folders and update spreadsheets to log the results. It can even send emails, teams, or slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.

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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.

Front-end

We optimized the front-end revenue cycle driving faster collections and fewer denials.

Mid Cycle

We continuously capture, collect, and code clinical and diagnostic data with ease and speed.

Back-end

Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.

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These companies have already seen the benefits of automation...

"I’ve been amazed at Thoughtful’s ability to deploy automation modules that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."

"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."

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Kevin Silver, CFO

235%

return on investment

90%

reduction in invoice processing time

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An automation module is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

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Zach Leonard, Founder

30%

reduction in costs

100%

automated billing

"Using automation modules significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our modules continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

"Automation modules are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."

-

Brittany Turner, Director of Compliance and Systems

95%

faster than human team

100s

applications processed per day

Integrates with all of your systems

HealthFusion

PrognoCIS

SRS Health

VisionWeb

Axex Dental

RXNT

iSALUS Healthcare

Brightree

Nextech

Merge Healthcare

Curve Dental

GE Healthcare

Office Practicum

Healthland

Practice-Web Dental

NueMD

ChiroTouch

RevolutionEHR

Carestream Dental Software

Dovetail

PatientNOW

CPSI

IntrinsiQ

AllegianceMD

OncoEMR

Office Ally

Dolphin Imaging

Credible Behavioral Health

Healthland

OfficeMate

HST Pathways

HealthFusion

American Well

iSirona

Intergy by Greenway Health

CyramedX

DentalWriter

Siemens Healthineers

VitalHealth

Agfa HealthCare

MOGO Cloud Dental Software

TotalMD

TigerView

Doximity

LiquidEHR

Medidata Solutions

Greenway Intergy

eClinicalWorks

Waystar

ModMed

TouchMD

SurgiSource

RevolutionEHR

Navicure

DentiMax

AllegianceMD

NextGen Healthcare

Prognocis EMR

PatientNOW

Sevocity

MTBC

RXNT

TigerConnect

iSALUS Healthcare

Ortho2 Edge Cloud

McKesson

Bravado Health

TigerView

PerfectServe

DuxWare

PIMSY

OmniMD

TouchWorks EHR

Kinnser Software

PatientKeeper

iSirona

AdvancedPM

NextGen Healthcare

ChartPerfect

Azalea Health

Provation MD

ClinicTracker

CoverMyMeds

Aesthetic Record

ChartLogic EMR

SOAPware

TheraNest

PatientKeeper

RevolutionEHR

Office Ally EHR 24/7

Healthland

Experity

DuxWare

TigerConnect

TherapyAppointment

iSALUS Healthcare

ABELDent

WRS Health

American Well

AdvancedEHR

ONC Certified Software

Curve Dental

PracticeSuite

WRS Health

SOAPware

Casetabs

CureMD

VersaSuite

Health Gorilla

Datacon Dental System

OmniMD

Maximeyes

Valant

TouchWorks EHR

Optosys

Meditech

e-MDs

ABELDent

Siemens Healthineers

Azalea Health

TigerConnect

Virence Health

TheraNest

Sevocity

Exan Power Practice

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

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