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Using Waystar® for your medical practice billing just became a lot easier with RPA.
Thoughtful seamlessly automates Waystar® across its entire suite of billing solutions and services.
Get a Demo
What Processes can you automate in Waystar® using RPA?
Waystar's innovative platform is revolutionizing the healthcare industry. Healthcare organizations can use this platform to streamline their manual processes, gain valuable insights in to performance indicators, and ultimately maximize the revenue they collect. RPA allows Thoughtful to automate functions more quickly, securely, and cost-efficiently than a human performing the same tasks; eligibility verification, estimations, registrations, claims management, payer management, reimbursements, etc.
Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes within Waystar to streamline the billing process. Anything a human can do, our bots can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the Waystar part.
Account Reconciliation
Claims Auditing
Claims Scrubbing
Denial Handling
Payment Posting
Primary Claims
Prior authorization
Registration
Secondary Claims
What Processes can you automate in Waystar® using RPA?
Waystar's innovative platform is revolutionizing the healthcare industry. Healthcare organizations can use this platform to streamline their manual processes, gain valuable insights in to performance indicators, and ultimately maximize the revenue they collect. RPA allows Thoughtful to automate functions more quickly, securely, and cost-efficiently than a human performing the same tasks; eligibility verification, estimations, registrations, claims management, payer management, reimbursements, etc.
Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes within Waystar to streamline the billing process. Anything a human can do, our bots can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the Waystar part.
Get a Demo
Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
SC
Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
RZ
Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
PI
Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
PE
Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
IP
Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
CP
Claims Processing
File any claims that were unable to be filed through your EHR system.
AP
Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
AS
Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
- Claim status checks
- Eligibility verification
- Payment posting
- Denial management
- Appointment scheduling
- Claim status checks
- Eligibility verification
- Payment posting
- Denial management
- Appointment scheduling
What other process automations can I do?
Thoughtful can automate any online application and most desktop applications as well. For example, let's say you want a printout of the Benefits Summary when our Patient Eligibility Bot is doing its job. We can have it save the Benefits Summary as a PDF to Sharepoint, Google or any other secure file sharing application you choose. It can create folders and update spreadsheets to log the results. It can even send emails, teams, or slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.
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There’s a reason why so many healthcare companies are turning to Thoughtful to supercharge their revenue cycle.
We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
These companies have already seen the benefits of automation...
"I’ve been amazed at Thoughtful’s ability to deploy AI Workers that run my business processes while my staff focuses on other higher-value tasks. By reducing the time taken to complete the process by 90%, it has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on the minutiae of a repetitive process."
"Thoughtful has enabled us to direct our attention towards the bigger picture. Our team no longer spends more time than necessary on repetitive processes."
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Kevin Silver, CFO
235%
return on investment
90%
reduction in invoice processing time
"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An AI Worker is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."
"Thoughtful introduced a solution that eliminated a glaring gap in our billing workflow. An AI Worker is now performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."
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Zach Leonard, Founder
30%
reduction in costs
100%
automated billing
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"Using AI Workers significantly reduced our efforts, allowing us to optimize productivity in other core areas. Our AI Workers continue to save us time and money in multiple ways. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."
"AI Workers are significantly reducing our efforts, allowing us to optimize productivity in other core areas. We couldn’t be happier with the services rendered by the Thoughtful team and their ongoing support."
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Brittany Turner, Director of Compliance and Systems
95%
faster than human team
100s
applications processed per day
See another app you use?
Learn how we can automate it.
Our AI-powered automation fleet is flexible, scalable, and configurable.
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