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Thoughtful seamlessly automates Waystar® across its entire suite of billing solutions and services.
Get a DemoWaystar's innovative platform is revolutionizing the healthcare industry. Healthcare organizations can use this platform to streamline their manual processes, gain valuable insights in to performance indicators, and ultimately maximize the revenue they collect. RPA allows Thoughtful to automate functions more quickly, securely, and cost-efficiently than a human performing the same tasks; eligibility verification, estimations, registrations, claims management, payer management, reimbursements, etc.
Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes within Waystar to streamline the billing process. Anything a human can do, our bots can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the Waystar part.
Account Reconciliation
Claims Auditing
Claims Scrubbing
Denial Handling
Payment Posting
Primary Claims
Prior authorization
Registration
Secondary Claims
Waystar's innovative platform is revolutionizing the healthcare industry. Healthcare organizations can use this platform to streamline their manual processes, gain valuable insights in to performance indicators, and ultimately maximize the revenue they collect. RPA allows Thoughtful to automate functions more quickly, securely, and cost-efficiently than a human performing the same tasks; eligibility verification, estimations, registrations, claims management, payer management, reimbursements, etc.
Thoughtful brings decades of experience in RPA to the healthcare space and can automate many of the processes within Waystar to streamline the billing process. Anything a human can do, our bots can do 80% faster and without error. However, what makes Thoughtful valuable is our ability to replicate the entire process, not only the Waystar part.
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ZP
Zero Pays
Find the EOB and update patient record in the EMR system according to the mapping rules.
SC
Secondary Claims Filing
This bot can login into any EHR software and file Secondary insurance claims.
RZ
Reconcile Zero Payments
At the end of each month, this bot reconciles Payments and Zero Pays.
PI
Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
PE
Patient Eligibility Verification
Verify insurance eligibility across all carriers for all appointments 3 days out.
IP
Insurance Payments
Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.
CP
Claims Processing
File any claims that were unable to be filed through your EHR system.
AP
Application of Patient Responsibility
After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.
AS
Activity Statement Audits
Audit activity statements to make sure they are fully complete and uniform.
Thoughtful can automate any online application and most desktop applications as well. For example, let's say you want a printout of the Benefits Summary when our Patient Eligibility Bot is doing its job. We can have it save the Benefits Summary as a PDF to Sharepoint, Google or any other secure file sharing application you choose. It can create folders and update spreadsheets to log the results. It can even send emails, teams, or slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.
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We optimized the front-end revenue cycle driving faster collections and fewer denials.
We continuously capture, collect, and code clinical and diagnostic data with ease and speed.
Fast, easy and accurate automated billing, reduces denials, and ensuring clean claims.
Our AI-powered automation fleet is flexible, scalable, and configurable.