Meet EVA
Voice Enabled
Eligibility Verification on Auto-pilot
Every patient's eligibility is checked, verified, and optimized so you get paid on time and in full.
95%
faster than a RCM manual human team
20%
decrease in denials due to eligibility errors
11x
increase in frequency of eligibility checks
Commercial payor eligibility checks
Catch eligibility changes before they become denials
Catch eligibility changes prior to all patient visits to prevent claim denials. EVA initiates communication with the patient and payor to resolve eligibility issues with little to no impact on the patient and on the revenue cycle. As eligibility rules change across payors, EVA houses a dynamic rules engine that’s seamless to update. EVA can even initiate communication with the payor or provider to resolve unexpected changes in eligibility status.
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Medicaid eligibility checks
Always have complete and up-to-date Medicaid eligibility details
EVA continuously monitors each state’s Medicaid site directly and handles all nuances across various Medicaid providers. With EVA, all statuses are current in your EHR and any exception workflows are accommodated.
All Features
Description
Voice Enabled
Voice Enabled EVA can verify patient benefits by calling insurers directly, making sure you have up-to-date coverage information for every patient visit.
Automated Bulk Verification
Processes eligibility checks for multiple patients simultaneously, reducing manual effort and speeding up the verification workflow.
Comprehensive Portal Integration
Connects seamlessly with both individual and aggregate portals (e.g., Availity, Waystar) to verify insurance details across multiple payers efficiently.
Agentic AI for Intelligent Automation
Utilizes advanced AI to learn, adapt, and intelligently handle complex verification tasks, ensuring efficient operations even with changing payer rules and scenarios.
Quick, Secure Login Handling
Supports various login methods (e.g., One Healthcare ID, ID.me) with robust 2FA support, streamlining access to multiple payer portals.
Fast, Accurate Data Extraction
Extracts all necessary information from payer portals in seconds, ensuring up-to-date, precise data entries for patient records.
Cost-Effective Verification
Reduces the need for manual verification and eliminates errors, cutting down administrative costs and minimizing claim denials.
User-Friendly Dashboard & Insights
Offers an intuitive interface to track verification status, manage credentials, and access detailed reporting on eligibility trends and potential process improvements.
Customizable Alert System
Provides real-time alerts on coverage issues, missing information, or authorization needs, keeping RCM teams proactive and well-informed.
High Scalability for Volume Growth
Efficiently handles increased volumes of eligibility checks, maintaining performance and accuracy even as patient loads scale up.
Enhanced Data Security
Ensures sensitive information is securely managed and complies with HIPAA regulations, protecting patient data throughout the process.
Seamless, Accurate Eligibility Checks
Instantly verifies patient insurance coverage across multiple portals with 100% accuracy, ensuring up-to-date and reliable data for every patient visit.
Cara Perry
SVP of Revenue Cycle Management,
Signature Dental Partners
It's like training a perfect employee, that works 24 hours a day, exactly how you trained it.
Cara decreased days sales outstanding to 45% below industry standards
One Platform, Endless Integrations
Thoughtful's AI agents can operate all of your systems.
Start Your RCM Transformation Today
Join leading healthcare providers and:
- Collect more money, faster
- Higher capacity, less headcount
- Acquire and retain more patients