We are excited to announce that we have successfully completed a Service Organization Control (SOC) 2 Type II audit. An independent accounting and auditing firm has reviewed and examined our data handling and security practices, confirming that we meet the highest standards for protecting our customers' confidential information. In this blog post, we'll discuss what SOC 2 certification is and what it means for Thoughtful and our customers.

What is SOC 2 Certification?

SOC 2 certification independently verifies that a company has met the highest standards for protecting its customers' confidential information. The evaluation is conducted by an independent accounting and auditing firm, covering all aspects of data security, from physical security to data handling procedures. This certification is important for any company that collects or stores sensitive customer data, as it shows that we are committed to maintaining the highest possible level of security for our customers' information.

What does this mean for Thoughtful?

This certification is a testament to the hard work of our team in ensuring that our data handling and security practices meet the highest possible standards. It also demonstrates our commitment to protecting our customers' confidential information. We will continue to work diligently to maintain this certification and uphold the highest security standards for our customers' information.

What does this mean for our customers?

Our completion of this SOC 2 Type II audit means that our customers can be confident that their confidential information is safe with us. They can rest assured knowing that we have met the highest standards for protecting their information and that we are committed to maintaining those standards in the future.

Conclusion

SOC 2 compliance is not a one-and-done thing — it's a commitment. And we must stay flexible as we evolve. This certification is important for any company that collects or stores sensitive customer data. We will continue to work hard to maintain this certification and uphold the highest security standards for our customers' information. 

If you have questions about this certification or our commitment to security, please do not hesitate to contact us. Thank you for being part of the Thoughtful community!

If you're a Thoughtful customer and want to learn more, reach out to your team via care@thoughtful.ai to see our full SOC 2 Type II report. And if you're thinking about bringing Thoughtful into your team or company, contact sales@thoughtful.ai and request a copy.

More detail about our commitment to security and privacy lives here.

Thank you for being part of the Thoughtful community!