Revenue Cycle Automation
Our most popular industries
Revenue Cycle Management
Finance and Accounting
Say goodbye to denials and hello to accelerated cash flow. Our AI workers will streamline your RCM department, from patient registration, claims handling, billing and beyond.
Every patient’s eligibility is checked, verified, and optimized so you get paid on time and in full.
Patient Intake and Prior Authorization
Increase revenue by automating your patient intake process, ensuring complete and accurate data.
Coding and Notes Review
Automated CPT code review, completion, and auditing. Better coding, more revenue.
Clean your claims, reduce denial rates, and cut RCM costs.
Collections and Payment Posting
Collect more revenue without stressing out your team.
Revenue Reporting and Reconciliation
Use data to uncover your core RCM issues, then solve them.
Scale and manage new practices and clinics with ease.
Let AI-powered automation streamline your finance and accounting processes. From accounts payable to financial close - offload the time-consuming and mundane work associated with invoice processing, data collection, analysis, budgeting, and forecasting.
Our AI-powered automation solutions enable seamless invoice processing, from receipt to payment, freeing your team to focus on higher-value tasks. By automating the accounts payable process, Thoughtful eliminates manual errors, reduces late payments and improves vendor relationships, ultimately boosting your bottom line.
Our financial close automation solutions help finance teams reduce manual errors and streamline the month-end close process. With our AI-powered automations, you can automate reconciliations, close sub-ledgers quickly, and ensure accuracy with minimal effort. Our financial close solutions help you close your books faster, reducing the risk of errors and freeing your team to focus on more strategic tasks.
Budgeting and Forecasting
Our budgeting and forecasting automation solutions help finance teams create accurate and timely budgets, with minimal effort. With our AI-powered automations, you can automatically collect data, create forecast models, and generate reports. This helps you make informed decisions, allocate resources effectively, and drive financial stability and success.
Let automation modules streamline your finance and accounting processes. From accounts payable to financial close - offload the time-consuming and mundane work associated with invoice processing, data collection, analysis, budgeting, and forecasting.
Out with manual HR tasks; in with increased employee satisfaction. Our AI-powered solutions tackle HR tasks, such as recruitment, onboarding, and performance management.
Recruitment and Onboarding
Our AI-powered automation solutions enable seamless recruitment and onboarding processes, from candidate screening to onboarding new hires, freeing your team to focus on higher-value tasks. By automating HR processes, Thoughtful eliminates manual errors, reduces time-to-hire, and improves employee retention, ultimately boosting your bottom line.
Our performance management automation solutions help HR teams reduce manual errors and streamline the performance management process. With our AI-powered automations, you can automate performance reviews, track employee performance, and ensure accuracy with minimal effort.
Our benefits administration automation solutions help HR teams create employee benefit packages with minimal effort. With our AI-powered automations, you can automatically generate employee benefits packages, track employee benefit usage, and generate reports.
Out with manual HR tasks; in with increased employee satisfaction. Our automation modules tackle HR tasks, such as recruitment, onboarding, and performance management.
Welcome AI-powered IT automation to improve and optimize your healthcare systems, such as EHR management, health information exchange (HIE), and data analytics.
Our AI-powered EHR management automation solutions enable efficient workflows, accurate data capture, and secure data storage and retrieval. By automating EHR management, Thoughtful eliminates manual errors, reduces the risk of data breaches, and ensures compliance with regulatory requirements. Our EHR management solutions help healthcare IT teams manage patient data more effectively, freeing them to focus on higher-value tasks.
Health Information Exchange
Our HIE automation solutions help healthcare IT teams facilitate secure and seamless data exchange among healthcare providers, administrators, and other stakeholders. With our AI-powered automations, you can ensure accurate and timely data sharing, improve patient outcomes, and reduce healthcare costs.
Data Security and Privacy
Our IT automation solutions help healthcare IT teams enhance data security and privacy, reducing the risk of data breaches and ensuring compliance with regulatory requirements. With our AI-powered automations, you can automate data backups and recovery, monitor network performance, and control access to patient information.
Welcome IT automation to improve and optimize your healthcare systems, such as EHR management, health information exchange (HIE), and data analytics.
Jobs in the Healthcare Industry That are Being Automated
While some healthcare jobs may be disrupted, technology is expected to complement healthcare professionals rather than replace them. The human touch and compassion in healthcare remain invaluable, building the partnership between human expertise and technology.
7 Use Cases of Automating Revenue Cycle Management (RCM)
Revenue Cycle Management (RCM) automation is revolutionizing healthcare by streamlining financial processes. It simplifies tasks in eligibility verification, claim processing, prior authorizations, and patient collections.
Maximizing Revenue Potential with Automation: Exploring Revenue Cycle Management
RCM is the process through which healthcare providers manage and optimize the financial aspects of their operations. It encompasses various administrative and clinical functions, such as patient registration, insurance verification, coding, billing, claims, payments
The Positive Benefits of Revenue Cycle Automation with AI Workers
AI workers enable healthcare organizations to automate routine and time-consuming tasks effectively. Employees are then free to focus on more engaging and thought-provoking work. This shift in job roles can lead to increased job satisfaction among staff.
Revenue Cycle Automation: 6 Powerful Strategies to Streamline Your Business Operations
Explore three powerful strategies that can revolutionize your business operations by automating key aspects of the revenue cycle. From automating billing and invoicing to gaining real-time insights through automated financial reporting.
Robotic Process Automation: Examples of Streamlined Operations with RPA
In the fast-paced world of modern business, efficiency and productivity are paramount. Organizations across various industries are constantly seeking innovative ways to streamline their administrative tasks and optimize their operations quickly and timely.
Responsible AI in Healthcare: What is Responsible AI?
AI has recently been used to advance patient care, drug development, customized medicine, and diagnostics. On the other hand, enormous power also carries immense responsibility.
Moving the world forward faster through the adoption of AI-powered automation.
3 AI Essentials: Thriving in Behavioral Healthcare
In a world where technology is transforming virtually every industry, it's easy to overlook the seismic shifts in healthcare. From cumbersome, time-consuming paper charts in the early 1990s to sophisticated Electronic Health Records (EHRs) and practice management today, the digitization of medical data has revolutionized the way we deliver care.
Revenue Reporting and Reconciliation is one such suite of automation products already proving invaluable to healthcare organizations nationwide. With this in mind, let’s dive into three ways Revenue Reporting and Reconciliation is helping organizations save millions.
In a landscape where claim denial handling is a frontline battle for healthcare organizations, Collections and Payment Posting is an indispensable armor, swiftly identifying, updating, and resubmitting claims while reducing associated workloads. Here are the top three reasons Collections and Payment Posting promises to reduce claims denials and supercharge your RCM.
4 Ways Provider Networks Scale and Manage New Practices and Clinics With Ease.
Coding and Note Review
Recently, medical coding has seen a dramatic shift from manual to automated methods, and with good reason. Ultimately, automation helps improve accuracy and save time and money. But what are the tangible benefits of automatic coding versus manual, and how exactly do they play out in a healthcare setting?
Amid the bustling activity in healthcare administration, one of the most critical tasks is managing Revenue Cycle Management (RCM). From claim submissions to managing denials, the complexities inherent in this process make it a prime candidate for innovation.
Prior authorizations are a crucial driver in maintaining clean claims in the revenue cycle. They are, however, traditionally very labor intensive. According to a survey by the American Medical Association, an eye-watering 93% of physicians reported care delays due to the PA process. Automation, specifically robotic process automation (RPA), is the answer to helping providers ensure patients are authorized for care, driving down costs and improving patient and employee experience.
Empowering decision-makers and educating the future on automation.
400% increase in productivity
After adopting the automation modules, Behavioral Healthworks was able to reduce its full-time employees for billing and payment processing tasks. They went from four or five teammates to just one who uses Thoughtful's platform. The modules helped reduce the time to check insurance eligibility monthly and post payments, which took several hours of work every day. The modules improved the organization's efficiency, enabling full-time employees to work on other issues.
Run Time Cut by 70%
These modules unburden the human workers to a large extent and have cut runtimes of each process by 70%. Additionally, Thoughtful identified ways to streamline some of the customer's processes by eliminating documentation and unnecessary reviews for their employees.
Saves 19 Hours Per Week
What used to take 3 days via manual processing is now accomplished in 5 hours by the module. The customer can review the work completed by the modules, while directing their focus towards other pertinent tasks that keep them busy at the start of the month.
Saves 80 Hours Per Month
MB2 now has a module with a scheduled routine that it follows quickly, efficiently, and accurately. This, in turn, facilitates accurate financial reporting needed for their business on-time, every time. Its employees now direct more time towards the company’s core processes and offerings.
95% Reduction in Processing Time
In line with Keplr Vision’s business principles and logic, the module could successfully generate and extract the data from these reports and populate a master file, highlighting any areas of concern. The flagged data could then be reviewed and corrected by the concerned team.
90% Reduction In Invoice Processing Time
The company successfully streamlined its invoicing process and eliminated the need for a dedicated resource to accomplish this redundant task.
Improved Efficiency by 20%
Thoughtful designed an automation module to check for invoices, prepare and process reports and emails for each customer for final processing on a daily basis. On average, the module accomplishes this task in 5 minutes.
Browse through our case studies and see how we have streamlined company processes saving them time, money, and resources.
What Will an AI Workplace Look Like? with Alex Zekoff
Thoughtful gives human workers the freedom to pursue the creative, strategic work that builds companies, as well as their careers.
Thoughtful: Bespoke bots that work for less investment
Thoughtful provides a bot marketplace that orchestrates and executes production bots that perform frequently occurring business processes as a service, backed by an automation development environment for experienced developers to build and customize their own high-performance and low-maintenance RPA bots for clients.
Using Smart Bots to Augument Humans
Dan Parsons, co-founder of Thoughtful explains where to find the best opportunities to use smart bots, why bots are an ideal match for such tasks, how to leverage automation to improve your business and why you should launch smart bots now.
Use Case Podcast – Storytelling about Thoughtful Automation with Alex Zekoff
We talk to Alex from Thoughtful about the use case or business case for why his customers choose Thoughtful.
Preparing For The Future Of Work: The Top Five Trends To Watch
Dan Parsons, co-founder and COO/CPO of Thoughtful, shares insights on the future of work and the workplace.
Thoughtful Wins the 2022 Digital Innovator Award from Intellyx
Intellyx, the first and only analyst firm dedicated to digital transformation, today announced that Thoughtful has now won the 2022 Digital Innovator Award.
Thoughtful Automation Shortens Its Name
Thoughtful Automation today announced that it has shortened its name to Thoughtful. This signals that Thoughtful’s long-term vision is broader than automation, and it is committed to improving work environments by providing a solution that strengthens businesses, prevents employee burnout and makes creativity part of daily work.
The go-to destination for the latest news and information about Thoughtful. Here, you can find updates on recent product launches, industry awards, and other company achievements.
Automation in Healthcare Webinar (Full Video)
Kathrynne Johns of Trumpet Behavioral Health and Kevin Silver of Butterfly Effects joined Thoughtful for a webinar about Automation in Healthcare. We discuss how automation is quickly evolving across industries, a demo of a digital worker processing Secondary Claims, and a Q/A with Kathrynne and Kevin with questions from the attendees.
Q&A with Customers
We invited some of our healthcare customers to join us for an Automation in Healthcare webinar. Check out what questions the attendees asked and what our customers had to say about their digital workers.
Healthcare Claims Demo
Watch Kathrynne Johns of Trumpet Behavioral Health walk you through what her digital worker is doing to help process Secondary Claims as part of her revenue cycle operations.
Introduction to Automation
Digital workers (robots) can do what humans can do - but better. They can access web and desktop applications with ease, change and manipulate data without mistakes, and won't take coffee breaks.
Better understand automation and how your company can benefit from it.
How it Works
Trust and Security
With Thoughtful you will: