This shared model can help relieve the customer’s operational burden as Thoughtful operates, manages, and controls the components of the customer’s digital workforce.
Depending on the model, Thoughtful and the customer assume responsibility and management of the underlying infrastructure and dependencies of the digital worker.
Customers should carefully consider the services they choose as their responsibilities vary depending on the services used, the integration of those services into their IT environment, and applicable laws and regulations.
Once a customer understands the Thoughtful Shared Responsibility Model and how it generally applies to operating digital workers, they must determine how it applies to their use case.
Business Requirements
Application Authentication and Permissions
Customer Application Security
Business Requirements
Digital Worker Runtime
Digital Worker Orchestration
Code
Deployment
Development
Digital Worker Security
Compute
Networking
Storage
Managed Service Providers
Project Management
Business Requirements
Application Authentication and Permissions
Customer Applications
Customer Application Security
Digital Worker Security
Digital Worker Runtime
Compute
Networking
IT Support
Storage
Digital Worker Orchestration
Code
Deployment
Development