As a provider network you conquer a number of administrative tasks daily to ensure your practices and clinics run efficiently. And these tasks, while critical, traditionally demand a considerable chunk of time and attention. The good news? There's a more efficient, less labor-intensive path - AI Workers. By adopting Thoughtful AI's Provider Management solution, providers can easily automate, scale, and manage new practices and clinics.

1. Automating Provider Credentialing

Streamlining the provider credentialing process is essential in amplifying productivity and ensuring compliance. With automated AI Workers, provider networks  can expedite the onboarding process, secure necessary credentials for staff, and monitor upcoming expirations effectively.

Each employee must maintain professional credentials to comply with the law and professional standards. Ensuring the validity of these credentials and monitoring their renewal dates is crucial, but it can be laborious and prone to errors if done manually. But with an AI worker, this process becomes straightforward. Here's how:

1. Credential Retrieval: The AI worker accesses relevant medical board sites to retrieve the necessary credentials for each staff member. It identifies each provider by their unique identification number and downloads the latest credential information, reducing the scope for errors that could occur with manual data entry.
2. Record Maintenance: The AI worker records each staff member's credentials up-to-date. It logs the type of credential, the issuing body, the issue date, and the expiration date.
3. Renewal Alerts: As the expiration dates for credentials approach, the AI worker sends personalized emails or messages to the relevant staff members, alerting them of the need for renewal.
4. Managerial Alerts: If any team members fail to renew their credentials before the expiration date, the AI worker promptly alerts the relevant managers. This allows the organization to avoid potential legal and professional issues.
5. Reporting: The AI worker also generates comprehensive reports about the credential status of the entire staff. These reports provide a quick overview of the organization's compliance status and can be helpful for audits and regulatory reviews.

2. Streamlining Training and Compliance Management‍

Automation also plays a pivotal role in enhancing training and compliance management. By managing training inputs across various systems, including certifications like CPR, seizure training, and HIPAA compliance, providers can ensure the organization's and patients' safety and security.

AI Workers track upcoming training refresher due dates, flag claims for providers behind on training, and conduct regular audits of staff training, preparing for external audits with ease. The result? A seamless, well-monitored, and efficient compliance management system.

3. Optimizing Provider Scheduling

Provider Management tools can enhance inbound scheduling and expedite patient acquisition and retention.

For example, consider a healthcare organization that employs travel nurses for at-home care. AI workers can match patients with nurses who meet their specific care requirements, check nurse authorizations before visits, and communicate directly with the nurses about scheduling. This helps speed up the patient onboarding process, improve retention rates, and increase overall patient satisfaction while enabling their nursing staff to focus on providing exceptional care instead of administrative tasks.

4. Simplifying Onboarding and Offboarding Activities

Employee onboarding and offboarding is often a cumbersome process. But AI workers simplify this task, minimizing risk and streamlining transitions. Automation identifies new hires, adds them to all internal systems, tracks documentation, and facilitates direct communication with the new employee.

Similarly, regarding offboarding, AI Workers efficiently handle tasks associated with removing exiting employees from internal accounts and generating necessary documentation for internal and external communications.

Final Thoughts

Automation offers enormous benefits for providers across areas like Revenue Cycle Management, compliance, and scaling and managing new practices. With AI workers, provider networks can leave tedious admin behind and focus on their core task - delivering quality patient care.