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Satisfaction Survey

As a restaurant owner, gathering valuable customer feedback is essential to improve your products and services continually. That's why Thoughtful's automation technologies offer a powerful solution for automating customer satisfaction surveys. By using Thoughtful's solution, you can gather real-time feedback from your customers, allowing you to make informed decisions and enhance your offerings. Automating the survey process eliminates manual errors and increases efficiency, freeing your staff to focus on delivering top-notch customer service. With customizable survey templates, you can gather the specific feedback that is most relevant to your business. The automated survey process also ensures a consistent and accurate customer experience, improving the reliability and validity of your feedback. And, with seamless integration with popular platforms, Thoughtful's solution makes data transfer and analysis effortless. Trust Thoughtful's automation technologies for a convenient, efficient, and reliable solution to your customer satisfaction survey needs.




  1. Retrieve information about customers who have made a recent purchase at the restaurant, such as their name, email address, and order details.
  2. The bot will use the customer information to send a survey invitation via email or SMS. The invitation will include a link to the survey.
  3. Customers will follow the link to complete the survey. The bot will collect and store the survey responses.
  4. The bot will analyze the survey results to identify trends and patterns in customer satisfaction. This can include analyzing ratings and comments for specific menu items, customer service, and overall experience.
  5. Generate reports that provide insights into customer satisfaction and areas for improvement. Restaurant managers and owners can use these reports to make informed decisions about menu offerings, customer service, and overall experience.
  6. Give customers feedback on their survey responses, such as a personalized thank you message or a coupon for their next visit.
  7. Securely store all survey data and results for future analysis and reporting.

Popular Applications

Our services are not limited to these applications. This bot is available for any cloud based application.







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