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Use Case

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Room Reservations

Automating hotel or guest room reservations can offer several advantages. By automating repetitive tasks, RPA bots can increase efficiency, reduce errors, and improve customer service. They can also save hotels money by reducing the need for staff to handle these tasks and improve data accuracy by accurately capturing and recording data from the reservation process. Additionally, RPA bots can handle a high volume of reservations without experiencing fatigue or other issues that might affect human staff, making them particularly useful for hotels that experience seasonal fluctuations in demand.Overall, automating the reservation process using an RPA bot can help hotels streamline their operations and improve their business.‍

Industry:

Hospitality

Function:

Sales

Account Management

Steps

  1. Open the hospitality CMS on your computer.
  2. Enter your login credentials (e.g. username and password) to access the system.
  3. Navigate to the room reservation management section of the CMS.
  4. Select the option to create a new reservation.
  5. Enter the necessary details, guest's name, dates, and room being reserved.
  6. Confirm the reservation by clicking on the submit or save button.
  7. Review the reservation details to ensure they are correct.
  8. Repeat steps 4-7as necessary to create additional reservations.
  9. Select the option to edit or view in the room reservation management section.
  10.  Make any necessary changes to the reservation details and save the updated reservation.
  11. To cancel a reservation, select the option to cancel the reservation in the CMS.
  12. Confirm the cancellation by clicking on the submit or save button.

Popular Applications

Our services are not limited to these applications. This bot is available for any cloud based application.

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