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Use Case

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PV

Pre-Visit Payment Collection

Automating pre-visit payment collection offers numerous advantages. Automating the billing process can reduce the number of unpaid patient accounts after service delivery, which improves the financial health of the organization. It also provides accurate and transparent cost estimates to patients, empowering them to make informed decisions about their healthcare. Automation streamlines insurance coverage and eligibility identification, and allows patients to conveniently make payments, thus increasing the efficiency of the billing process. Overall, automating pre-visit payment collection can result in better financial stability for the organization, improved patient experience, and decreased administrative costs.

Industry:

Behavioral Health

Dental

Eyecare

Healthcare

Medical

Physical Therapy

Function:

Revenue Cycle Management

Steps

  1. Insurance Verification: The bot verifies insurance coverage and eligibility to determine the patient's financial responsibility for upcoming services.
  2. Cost Estimation: Based on the insurance verification results, the bot provides an accurate and transparent cost estimation to the patient.
  3. Payment Arrangements: The bot offers various payment options to patients, such as online payment, payment plans, or automatic payment.
  4. Payment Reminders: The bot sends payment reminders to patients via text, email, or automated voice calls to ensure timely payment.
  5. Payment Tracking: The bot tracks payments and updates patient records in real-time, which allows for accurate billing and reduces the number of unpaid accounts.
  6. Reporting: The bot generates reports that provide insights into pre-visit payment collections, such as payment volumes, payment status, and payment trend analysis.

Popular Applications

Our services are not limited to these applications. This bot is available for any cloud based application.

Epic
Epic
Cerner
Cerner
MedEZ
MedEZ
Meditech Expanse
Meditech Expanse
NextGen
NextGen
Kareo
Kareo
ClinicSource
ClinicSource
eClinicalWorks
eClinicalWorks
AdvancedMD
AdvancedMD
EyeMed
EyeMed
EyeQuest
EyeQuest
Payspan
Payspan
Superior Vision
Superior Vision
Davis Vision
Davis Vision
VSP Vision Care
VSP Vision Care
VBA
VBA
Spectera
Spectera

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Related

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Patient Scheduling

Automating patient scheduling offers several advantages. Firstly, it enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders. This helps to reduce wait times and streamline the scheduling process. Secondly, automation optimizes resource utilization, such as doctors and equipment, by scheduling appointments efficiently. This reduces idle time and improves the overall efficiency of the clinic or hospital. Lastly, automation ensures accurate and consistent scheduling by using predefined criteria and rules. This minimizes errors and ensures that appointments are scheduled correctly. In summary, automating patient scheduling can improve patient experience, optimize resource utilization, and reduce administrative costs.

pc

Patient Collections

Automating patient collections can bring several advantages to health companies. Firstly, it can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments. This can help reduce the financial stress and burden on patients and make the payment process more convenient and efficient. Secondly, automation can increase collection rates and reduce collection costs by streamlining the process and reducing the time and resources required for manual collection efforts. This can improve cash flow and revenue cycle management, ensuring that payments are collected in a timely and efficient manner. Overall, automating patient collections can help companies provide a better patient experience, while improving financial performance and reducing administrative costs.

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Charge or Payment Posting

Automating charge or payment posting can offer several benefits. Firstly, automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts. By automating the process, the bot can quickly identify the relevant accounts to post the charges or payments, minimizing errors and speeding up the overall process. Secondly, automation can enhance the accuracy and consistency of financial records by using predefined criteria and rules for charge or payment posting. This can minimize discrepancies caused by manual processing and ensure accurate financial records. Lastly, automation can provide real-time visibility into the financial status of patient accounts, allowing for more effective revenue cycle management. Overall, automating charge or payment posting can save time and resources, while improving accuracy and consistency in financial operations.