Get Thoughtful+ Insights

Automation news, RPA best practices, and time and money-saving tips, straight to your inbox.

PS

Patient Scheduling

Automating patient scheduling offers several advantages. Firstly, it enhances the patient experience by providing flexible scheduling options, such as online booking or appointment reminders. This helps to reduce wait times and streamline the scheduling process. Secondly, automation optimizes resource utilization, such as doctors and equipment, by scheduling appointments efficiently. This reduces idle time and improves the overall efficiency of the clinic or hospital. Lastly, automation ensures accurate and consistent scheduling by using predefined criteria and rules. This minimizes errors and ensures that appointments are scheduled correctly. In summary, automating patient scheduling can improve patient experience, optimize resource utilization, and reduce administrative costs.

Industry:

Behavioral Health

Eyecare

Dental

Healthcare

Medical

Physical Therapy

Function:

Revenue Cycle Management

Steps

  1. Patient Information Gathering: The bot collects patient information such as name, contact information, and insurance details.
  2. Appointment Scheduling: The bot schedules appointments based on available time slots, medical requirements, and patient preferences.
  3. Appointment Confirmation: The bot confirms the appointment with the patient via text, email, or phone call and provides details such as date, time, location, and any special instructions.
  4. Appointment Reminders: The bot sends appointment reminders to patients via text, email, or automated voice calls, helping to reduce no-show rates.
  5. Appointment Rescheduling: The bot offers patients the ability to reschedule appointments online or by phone, based on availability and medical requirements.
  6. Cancellation Management: The bot manages cancellations and offers canceled slots to other patients based on availability.
  7. Reporting: The bot generates reports to provide real-time visibility into appointment scheduling and utilization, including appointment volumes, no-show rates, and rescheduling rates. This information can be used to optimize scheduling and improve operational efficiency.

Popular Applications

Our services are not limited to these applications. This bot is available for any cloud based application.

Epic
Epic
Cerner
Cerner
Kareo
Kareo
AdvancedMD
AdvancedMD
NextGen
NextGen
Davis Vision
Davis Vision
EyeQuest
EyeQuest
EyeMed
EyeMed
Spectera
Spectera
Payspan
Payspan
VBA
VBA
VSP Vision Care
VSP Vision Care
Superior Vision
Superior Vision

Share

PS

Book a demo of this bot

A no obligation way to understand how automation can increase efficiency, productivity, and accuracy.

Related