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Order Tracking

Thoughtful's cutting-edge technology offers numerous benefits for streamlining delivery order tracking on platforms like Grub Hub and Uber Eats. As a restaurant owner, you will have real-time visibility into your deliveries, enabling you to manage customer expectations proactively. With Thoughtful's bots handling automatic updates, your staff can focus on other essential tasks, freeing up valuable time and resources. Moreover, Thoughtful's smart bots will provide your customers with an accurate and efficient tracking experience, improving their satisfaction and increasing the chances of repeat business. By integrating with popular delivery platforms, Thoughtful eliminates the need for manual updates and reconciliation, saving you time and hassle. With Thoughtful's automated order tracking solution, you can ensure timely and accurate delivery, boosting customer satisfaction and loyalty. 


Order Management


  1. Receive the order information from the restaurant's POS system, including the customer's name, order number, and delivery address.
  2. Update the order status in the system, such as "received," "in preparation," or "out for delivery."
  3. Send a notification to the customer with the updated order status, providing real-time updates on their order status.
  4. Use GPS tracking to monitor the delivery driver's location and route, updating the customer with their estimated delivery time.
  5. The bot updates the order status in the system once the delivery has been completed, marking it as "delivered."
  6. Store all order data and delivery information, providing valuable insights into the delivery process and helping to improve the service in the future.
  7. Respond to customer queries and provide information about their order, such as delivery status and estimated delivery time.

Popular Applications

Our services are not limited to these applications. This bot is available for any cloud based application.

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