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The Percentage of Workers Using ChatGPT to Augment Their Job is at 30% and Rising

According to recent indicators, early adopters of OpenAI's impressive bot, ChatGPT, will reap the benefits of increased profitability and productivity. Of course, many already are - the AI crossed one million users within a week of launch. 

Tired workers can say goodbye to repetitive tasks like rote customer service messages and data entry and hello to newfound time and resources. Moreover, the AI is only expected to get more powerful as more people continue to use it. With its continually evolving natural language understanding capabilities, ChatGPT can revolutionize communication and decision-making, paving the way for greater efficiency and productivity in the future. 

But who are these early adopters? And are workers already using ChatGPT to augment their work? Let's get into it. 

White-Collar Workers Are Already Using ChatGPT for Various Business Tasks

A recent survey by Fishbowl found that nearly 30% of the 4,500 professionals surveyed have already used ChatGPT or other leading AIs in their jobs. And some of the respondents work at high-profile companies like Google, Amazing, Meta, Twitter, and Bank of America. But what exactly are white-collar workers asking ChatGPT to help with?

Marketers seem especially interested in ChatGPT, with many professionals in the sector using AI to find keywords to boost SEO, write meta descriptions for blog posts, and more. In addition, many content writers find ChatGPT to be extremely helpful for simplifying complex topics that readers might struggle to grasp. 

Employees across sectors also use ChatGPT to brainstorm ideas for new projects, products, and campaigns. Moreover, many people are realizing the value of ChatGPT for composing emails, an activity that often takes up a good chunk of the day. For example, the bot can craft professional emails based on specific prompts - you could create a customer service email, a sales email, or even a polite reply to a colleague. 

While impressive, it's important to note that ChatGPT isn't perfect. It's more an excellent tool for getting you from "zero to one" - it gives you something to work with, but it can't do your job for you (at least, not yet). What's more, the AI often spits out confidently wrong answers, and if workers can't recognize the inaccuracies, they may find themselves in hot water when they try to pass the work off as their own. 

Wrapping Up

While artificial intelligence or advanced automation was once considered something firmly in the realm of science fiction, things couldn't be more different today. In the digital age, companies are using compelling smart bots to boost productivity by automating front and back-office work. And ChatGPT represents a new era of AI. One where machines are almost indistinguishable from a human in their responses can help us achieve our goals. And the goal most people seem focused on right now is boosting their work productivity - a task ChatGPT is excelling in. 

Published On:

February 15, 2023

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