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Overview

Say goodbye to denials and hello to accelerated cash flow. Our AI workers will streamline your RCM department, from patient registration, claims handling, billing and beyond.

Revenue Cycle Management

Eligibility Verification

Every patient’s eligibility is checked, verified, and optimized so you get paid on time and in full.

Patient Intake and Prior Authorization

Increase revenue by automating your patient intake process, ensuring complete and accurate data.

Coding and Notes Review

Automated CPT code review, completion, and auditing. Better coding, more revenue.

Claims Processing

Clean your claims, reduce denial rates, and cut RCM costs.

Collections and Payment Posting

Collect more revenue without stressing out your team.

Revenue Reporting and Reconciliation

Use data to uncover your core RCM issues, then solve them.

Provider Management

Scale and manage new practices and clinics with ease.

Revenue Cycle Management

Say goodbye to denials and hello to accelerated cash flow. Our AI workers will streamline your RCM department, from patient registration, claims handling, billing and beyond.

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Overview

Finance and Accounting

Let AI-powered automation streamline your finance and accounting processes. From accounts payable to financial close - offload the time-consuming and mundane work associated with invoice processing, data collection, analysis, budgeting, and forecasting.

Accounts Payable

Our AI-powered automation solutions enable seamless invoice processing, from receipt to payment, freeing your team to focus on higher-value tasks. By automating the accounts payable process, Thoughtful eliminates manual errors, reduces late payments and improves vendor relationships, ultimately boosting your bottom line.

Financial Close

Our financial close automation solutions help finance teams reduce manual errors and streamline the month-end close process. With our AI-powered automations, you can automate reconciliations, close sub-ledgers quickly, and ensure accuracy with minimal effort. Our financial close solutions help you close your books faster, reducing the risk of errors and freeing your team to focus on more strategic tasks.

Budgeting and Forecasting

Our budgeting and forecasting automation solutions help finance teams create accurate and timely budgets, with minimal effort. With our AI-powered automations, you can automatically collect data, create forecast models, and generate reports. This helps you make informed decisions, allocate resources effectively, and drive financial stability and success.

Finance and Accounting

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Overview

Human Resources

Out with manual HR tasks; in with increased employee satisfaction. Our AI-powered solutions tackle HR tasks, such as recruitment, onboarding, and performance management.

Recruitment and Onboarding

Our AI-powered automation solutions enable seamless recruitment and onboarding processes, from candidate screening to onboarding new hires, freeing your team to focus on higher-value tasks. By automating HR processes, Thoughtful eliminates manual errors, reduces time-to-hire, and improves employee retention, ultimately boosting your bottom line.

Employee Performance

Our performance management automation solutions help HR teams reduce manual errors and streamline the performance management process. With our AI-powered automations, you can automate performance reviews, track employee performance, and ensure accuracy with minimal effort.

Benefits Administration

Our benefits administration automation solutions help HR teams create employee benefit packages with minimal effort. With our AI-powered automations, you can automatically generate employee benefits packages, track employee benefit usage, and generate reports.

Human Resources

Out with manual HR tasks; in with increased employee satisfaction. Our AI-powered solutions tackle HR tasks, such as recruitment, onboarding, and performance management.

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Overview

Information Technology

Welcome AI-powered IT automation to improve and optimize your healthcare systems, such as EHR management, health information exchange (HIE), and data analytics.

Record Management

Our AI-powered EHR management automation solutions enable efficient workflows, accurate data capture, and secure data storage and retrieval. By automating EHR management, Thoughtful eliminates manual errors, reduces the risk of data breaches, and ensures compliance with regulatory requirements. Our EHR management solutions help healthcare IT teams manage patient data more effectively, freeing them to focus on higher-value tasks.

Health Information Exchange

Our HIE automation solutions help healthcare IT teams facilitate secure and seamless data exchange among healthcare providers, administrators, and other stakeholders. With our AI-powered automations, you can ensure accurate and timely data sharing, improve patient outcomes, and reduce healthcare costs.

Data Security and Privacy

Our IT automation solutions help healthcare IT teams enhance data security and privacy, reducing the risk of data breaches and ensuring compliance with regulatory requirements. With our AI-powered automations, you can automate data backups and recovery, monitor network performance, and control access to patient information.

Information Technology

Welcome AI-powered IT automation to improve and optimize your healthcare systems, such as EHR management, health information exchange (HIE), and data analytics.

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Featured Content

Medical AI Solutions: Simplifying Back-Office Tasks in Healthcare

From handling medical coding and billing to managing insurance claims, prescription fulfillment, patient scheduling, and HR-related duties, the demands on the back office are substantial. AI takes that all away.

AI-Powered Healthcare Administration: A Game-Changer in Medicine

AI holds the potential to revolutionize the way healthcare facilities operate, ultimately leading to improved patient care. Read how Thoughtful AI is leading the way in this blog.

Artificial Intelligence in Healthcare: How does it affect you?

In this blog, we've explored the transformative impact of artificial intelligence on healthcare. From streamlining administrative tasks and enhancing operational efficiency to improving the accuracy of medical record keeping.

Automating Tasks in AthenaHealth with AI

With AI Workers leading the way, the healthcare industry is on the cusp of a new era of efficiency and innovation, where administrative tasks are no longer a hindrance but a catalyst for providing quality care.

Artificial Intelligence and Medicine: Reshaping Admin Workflows

As technology continues to advance, Thoughtful remains dedicated to pioneering solutions that empower healthcare organizations and ensure a brighter, more efficient future. Find out how Thoughtful is leading the movement.

Streamlining Revenue Cycle Management in Healthcare with AI

The efficiency of RCM directly impacts a healthcare provider's ability to thrive in an increasingly competitive environment. AI is making healthcare operations more efficient, accurate, and financially sustainable.

The Impact of AI on Healthcare: Efficiency, Accuracy, and Predictability

AI's impact on healthcare cannot be overstated. It streamlines administrative tasks, enhances efficiency, improves accuracy in diagnosis and treatment, and harnesses predictive analytics to improve patient outcomes.

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Moving the world forward faster through the adoption of AI-powered automation.

Thoughtful Blog

Moving the world forward faster through the adoption of AI-powered automation.

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Featured Content

Revenue Reporting and Reconciliation

Revenue Reporting and Reconciliation is one such suite of automation products already proving invaluable to healthcare organizations nationwide. With this in mind, let’s dive into three ways Revenue Reporting and Reconciliation is helping organizations save millions.

Collections and Payment Posting

In a landscape where claim denial handling is a frontline battle for healthcare organizations, Collections and Payment Posting is an indispensable armor, swiftly identifying, updating, and resubmitting claims while reducing associated workloads. Here are the top three reasons Collections and Payment Posting promises to reduce claims denials and supercharge your RCM.

Provider Management

4 Ways Provider Networks Scale and Manage New Practices and Clinics With Ease.

Coding and Note Review

Recently, medical coding has seen a dramatic shift from manual to automated methods, and with good reason. Ultimately, automation helps improve accuracy and save time and money. But what are the tangible benefits of automatic coding versus manual, and how exactly do they play out in a healthcare setting?

Claims Processing

Amid the bustling activity in healthcare administration, one of the most critical tasks is managing Revenue Cycle Management (RCM). From claim submissions to managing denials, the complexities inherent in this process make it a prime candidate for innovation.

Patient Intake and Prior Authorization

Prior authorizations are a crucial driver in maintaining clean claims in the revenue cycle. They are, however, traditionally very labor intensive. According to a survey by the American Medical Association, an eye-watering 93% of physicians reported care delays due to the PA process. Automation, specifically robotic process automation (RPA), is the answer to helping providers ensure patients are authorized for care, driving down costs and improving patient and employee experience.

Eligibility Verification

Eligibility discrepancies are a common headache in healthcare revenue cycle management (RCM), leading to frustrating claim denials and increasing lost revenue. But with Verified, patient providers can finally catch these discrepancies before they cause problems.

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Empowering decision-makers and educating the future on automation.

White Papers

Empowering decision-makers and educating the future on automation.

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Featured Content

Run Time Cut by 70%

These AI Workers unburden the human workers to a large extent and have cut runtimes of each process by 70%. Additionally, Thoughtful identified ways to streamline some of the customer's processes by eliminating documentation and unnecessary reviews for their employees.

Saves 19 Hours Per Week

What used to take 3 days via manual processing is now accomplished in 5 hours by the AI Worker. The customer can review the work completed by the AI Worker, while directing their focus towards other pertinent tasks that keep them busy at the start of the month.

Saves 80 Hours Per Month

MB2 now has an AI Worker with a scheduled routine that it follows quickly, efficiently, and accurately. This, in turn, facilitates accurate financial reporting needed for their business on-time, every time. Its employees now direct more time towards the company’s core processes and offerings.

95% Reduction in Processing Time

In line with Keplr™ Vision’s business principles and logic, the AI Worker could successfully generate and extract the data from these reports and populate a master file, highlighting any areas of concern. The flagged data could then be reviewed and corrected by the concerned team.

90% Reduction In Invoice Processing Time

The company successfully streamlined its invoicing process and eliminated the need for a dedicated resource to accomplish this redundant task.

Improved Efficiency by 20%

Thoughtful designed an AI Worker to check for invoices, prepare and process reports and emails for each customer for final processing on a daily basis. On average, the AI Worker accomplishes this task in 5 minutes.

235% Return On Investment

Thoughtful designed an AI Worker to automate 45 clicks, covering three different applications. The worker employs an API call and sends a customer-facing email. Consequently, this company transitioned from two FTE working on sending invoices to 0.25 FTE sending invoices.

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Browse through our case studies and see how we have streamlined company processes saving them time, money, and resources.

Case Studies

Browse through our case studies and see how we have streamlined company processes saving them time, money, and resources.

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Featured Content

What Will an AI Workplace Look Like? with Alex Zekoff

Thoughtful gives human workers the freedom to pursue the creative, strategic work that builds companies, as well as their careers.

Thoughtful: Bespoke bots that work for less investment

Thoughtful provides a bot marketplace that orchestrates and executes production bots that perform frequently occurring business processes as a service, backed by an automation development environment for experienced developers to build and customize their own high-performance and low-maintenance RPA bots for clients.

Using Smart Bots to Augument Humans

Dan Parsons, co-founder of Thoughtful explains where to find the best opportunities to use smart bots, why bots are an ideal match for such tasks, how to leverage automation to improve your business and why you should launch smart bots now.

Use Case Podcast – Storytelling about Thoughtful Automation with Alex Zekoff

We talk to Alex from Thoughtful about the use case or business case for why his customers choose Thoughtful.

Preparing For The Future Of Work: The Top Five Trends To Watch

Dan Parsons, co-founder and COO/CPO of Thoughtful, shares insights on the future of work and the workplace.

Thoughtful Wins the 2022 Digital Innovator Award from Intellyx

Intellyx, the first and only analyst firm dedicated to digital transformation, today announced that Thoughtful has now won the 2022 Digital Innovator Award.

Thoughtful Automation Shortens Its Name

Thoughtful Automation today announced that it has shortened its name to Thoughtful. This signals that Thoughtful’s long-term vision is broader than automation, and it is committed to improving work environments by providing a solution that strengthens businesses, prevents employee burnout and makes creativity part of daily work.

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The go-to destination for the latest news and information about Thoughtful. Here, you can find updates on recent product launches, industry awards, and other company achievements.

Press

The go-to destination for the latest news and information about Thoughtful. Here, you can find updates on recent product launches, industry awards, and other company achievements.

Learn More

Featured Content

Automation in Healthcare Webinar (Full Video)

Kathrynne Johns of Trumpet Behavioral Health and Kevin Silver of Butterfly Effects joined Thoughtful for a webinar about Automation in Healthcare. We discuss how automation is quickly evolving across industries, a demo of a digital worker processing Secondary Claims, and a Q/A with Kathrynne and Kevin with questions from the attendees.

Q&A with Customers

We invited some of our healthcare customers to join us for an Automation in Healthcare webinar. Check out what questions the attendees asked and what our customers had to say about their digital workers.

Healthcare Claims Demo

Watch Kathrynne Johns of Trumpet Behavioral Health walk you through what her digital worker is doing to help process Secondary Claims as part of her revenue cycle operations.

Introduction to Automation

Digital workers (robots) can do what humans can do - but better. They can access web and desktop applications with ease, change and manipulate data without mistakes, and won't take coffee breaks.

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Better understand automation and how your company can benefit from it.

Webinars

Better understand automation and how your company can benefit from it.

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Case Study

Harris, Sheaffer LLP

Harris, Sheaffer LLP Improved Its Efficiency by 20% by Automating Tasks

20%

increased efficiency

8hrs

saved per week, per employee

Company Name

Harris, Sheaffer LLP

Industry

Legal

Company Mission

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The Problem

Harris Sheaffer™, a Real Estate law firm in Canada, had employees spending 20% of their time reading invoices to parse each payment before manually entering them into spreadsheets for disbursement.

The Approach

Thoughtful collaborated with the law firm to map the process from start to finish and summarized the necessary information in a comprehensive report. That data was then uploaded into the customers’ billing system for processing.