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Harris, Sheaffer LLP Improved Its Efficiency by 20% by Automating Tasks

20%

increased efficiency

8hrs

saved per week, per employee

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Company Name

Harris, Sheaffer LLP

Industry

Legal

Company Mission

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The Problem

Harris Sheaffer™, a Real Estate law firm in Canada, had employees spending 20% of their time reading invoices to parse each payment before manually entering them into spreadsheets for disbursement.

The Approach

Thoughtful collaborated with the law firm to map the process from start to finish and summarized the necessary information in a comprehensive report. That data was then uploaded into the customers’ billing system for processing.

The Result

Thoughtful designed a bot to check for invoices, prepare and process reports and emails for each customer for final processing on a daily basis. On average, the bot accomplishes this task in 5 minutes.

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