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Gembah’s Success with Thoughtful AI

Gembah Quickly Cut Costs By 30% Using AI Agents

30%

reduction in costs

100%

automated billing

The Challenge

Gembah™ is a product innovation platform headquartered in Austin, Texas. They help entrepreneurs and growing businesses research, design, and manufacture products that sell.

Until recently, Gembah’s global sales team submitted contracts through Slack. From there, accounting and sales had to manually enter each contract into QuickBooks®. It was time-consuming, repetitive, and prone to errors.

The Solution

Thoughtful deployed a custom AI Agent to automate the entire process. The Agent pulls incoming sales data directly from Slack and inputs it into QuickBooks every hour, with minimal to no human input.

This removed the need for manual handoffs between sales and accounting and made collaboration between both teams more seamless. The integration was fast and lightweight, with no changes needed to Gembah’s core systems.

The Results

Gembah reduced its processing costs by 30% and eliminated repetitive data entry across both departments. The AI Agent now submits invoices, records payments, and tracks transactions automatically.

Teams now spend less time on manual tasks and more time growing the business.

The Future

"Thoughtful AI introduced a solution that eliminated a glaring gap in our billing workflow. An AI Agent is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

-

Zach Leonard, Founder

"Thoughtful AI introduced a solution that eliminated a glaring gap in our billing workflow. An AI Agent is now part of our accounting team, performing this vital role more efficiently and at a fraction of the cost of paying a full salary to an actual employee."

-

Zach Leonard, Founder

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