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Ally Pediatric’s Success with Thoughtful AI

Ally Pediatric Cut Invoice Processing Time by 90%

90%

reduction in processing time

100%

automated invoice processing

The Challenge

Ally Pediatric Therapy supports children with autism and other developmental challenges through ABA, speech-language, and occupational therapy.

Invoicing had become a persistent drag on operations. Staff regularly spent hours pulling data, checking for errors, and sending invoices to a large group of clients. The process frequently caused delays. Ally needed a faster, more dependable way to stay on track.

The Solution

Thoughtful AI implemented AI Agent CAM to automate the entire invoicing process. CAM identifies clients with patient responsibility, generates invoices, and sends out personalized emails with the amount due.

Each message includes payment instructions and contact details for a representative in case the client has questions. The process is accurate, consistent, and fully hands-off for the Ally team.

The Results

Ally streamlined its invoicing process and eliminated the need for a dedicated resource to manage it. The team now spends less time on manual, repetitive tasks and more time supporting the children and families they serve.

The Future

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