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People's Care Easily Saves 19 Hours Per Week With Their AI Agents

19hrs

saved per week

200+

vendors invoiced per month

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-

Company Name

People's Care

Company Mission

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The Problem

People’s Care, a NY-based Licensed Home Care Service Agency, had contracted PCH and SAILS to send out monthly billing for 211 vendors, each with unique service codes. In Therap®, the concerned teams specified date ranges to download utilization reports. These reports were then uploaded to Google Drive to compare against any additional service logs. Team members would review the utilization report before entering the monthly billing in an eBilling portal, where they would specify days billed. Upon completion, the customer would submit the monthly billing. People’s Care discovered that this was an incredibly time-consuming and tedious process.

The Approach

Thoughtful AI designed and developed an AI Agent to automate the aforementioned process, allowing  PCH and SAILS to run their individual service codes. The AI Agent identifies and processed monthly billing accurately and sends an exceptions reports to alert the customer if any additional information is required.

The Result

What used to take 3 days via manual processing is now accomplished in 5 hours by the AI Agents. The customer can review the work completed by the AI Agent, while directing their focus towards other pertinent tasks that keep them busy at the start of the month.

Use Cases

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Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

Request Demo

People's Care Easily Saves 19 Hours Per Week With Their AI Agents

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25 Days

Claims submission time reduced

200+

vendors invoiced per month

Meet

Style

Achieving Guaranteed Outcomes and ROI

Join leading healthcare providers and:

  • Collect more money, faster
  • Higher capacity, less headcount
  • Acquire and retain more patients

Request Demo