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Revenue Cycle Automation

Revenue Intelligence

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Revenue Cycle Management

Finance and Accounting

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Information Technology

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Overview

Say goodbye to denials and hello to accelerated cash flow. Our AI workers will streamline your RCM department, from patient registration, claims handling, billing and beyond.

Revenue Cycle Management

Eligibility Verification

Every patient’s eligibility is checked, verified, and optimized so you get paid on time and in full.

Patient Intake and Prior Authorization

Increase revenue by automating your patient intake process, ensuring complete and accurate data.

Coding and Notes Review

Automated CPT code review, completion, and auditing. Better coding, more revenue.

Claims Processing

Clean your claims, reduce denial rates, and cut RCM costs.

Collections and Payment Posting

Collect more revenue without stressing out your team.

Revenue Reporting and Reconciliation

Use data to uncover your core RCM issues, then solve them.

Provider Management

Scale and manage new practices and clinics with ease.

Revenue Cycle Management

Say goodbye to denials and hello to accelerated cash flow. Our AI workers will streamline your RCM department, from patient registration, claims handling, billing and beyond.

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Overview

Finance and Accounting

Let AI-powered automation streamline your finance and accounting processes. From accounts payable to financial close - offload the time-consuming and mundane work associated with invoice processing, data collection, analysis, budgeting, and forecasting.

Accounts Payable

Our AI-powered automation solutions enable seamless invoice processing, from receipt to payment, freeing your team to focus on higher-value tasks. By automating the accounts payable process, Thoughtful eliminates manual errors, reduces late payments and improves vendor relationships, ultimately boosting your bottom line.

Financial Close

Our financial close automation solutions help finance teams reduce manual errors and streamline the month-end close process. With our AI-powered automations, you can automate reconciliations, close sub-ledgers quickly, and ensure accuracy with minimal effort. Our financial close solutions help you close your books faster, reducing the risk of errors and freeing your team to focus on more strategic tasks.

Budgeting and Forecasting

Our budgeting and forecasting automation solutions help finance teams create accurate and timely budgets, with minimal effort. With our AI-powered automations, you can automatically collect data, create forecast models, and generate reports. This helps you make informed decisions, allocate resources effectively, and drive financial stability and success.

Finance and Accounting

Let automation modules streamline your finance and accounting processes. From accounts payable to financial close - offload the time-consuming and mundane work associated with invoice processing, data collection, analysis, budgeting, and forecasting.

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Overview

Human Resources

Out with manual HR tasks; in with increased employee satisfaction. Our AI-powered solutions tackle HR tasks, such as recruitment, onboarding, and performance management.

Recruitment and Onboarding

Our AI-powered automation solutions enable seamless recruitment and onboarding processes, from candidate screening to onboarding new hires, freeing your team to focus on higher-value tasks. By automating HR processes, Thoughtful eliminates manual errors, reduces time-to-hire, and improves employee retention, ultimately boosting your bottom line.

Employee Performance

Our performance management automation solutions help HR teams reduce manual errors and streamline the performance management process. With our AI-powered automations, you can automate performance reviews, track employee performance, and ensure accuracy with minimal effort.

Benefits Administration

Our benefits administration automation solutions help HR teams create employee benefit packages with minimal effort. With our AI-powered automations, you can automatically generate employee benefits packages, track employee benefit usage, and generate reports.

Human Resources

Out with manual HR tasks; in with increased employee satisfaction. Our automation modules tackle HR tasks, such as recruitment, onboarding, and performance management.

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Overview

Information Technology

Welcome AI-powered IT automation to improve and optimize your healthcare systems, such as EHR management, health information exchange (HIE), and data analytics.

Record Management

Our AI-powered EHR management automation solutions enable efficient workflows, accurate data capture, and secure data storage and retrieval. By automating EHR management, Thoughtful eliminates manual errors, reduces the risk of data breaches, and ensures compliance with regulatory requirements. Our EHR management solutions help healthcare IT teams manage patient data more effectively, freeing them to focus on higher-value tasks.

Health Information Exchange

Our HIE automation solutions help healthcare IT teams facilitate secure and seamless data exchange among healthcare providers, administrators, and other stakeholders. With our AI-powered automations, you can ensure accurate and timely data sharing, improve patient outcomes, and reduce healthcare costs.

Data Security and Privacy

Our IT automation solutions help healthcare IT teams enhance data security and privacy, reducing the risk of data breaches and ensuring compliance with regulatory requirements. With our AI-powered automations, you can automate data backups and recovery, monitor network performance, and control access to patient information.

Information Technology

Welcome IT automation to improve and optimize your healthcare systems, such as EHR management, health information exchange (HIE), and data analytics.

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Featured Content

The Future of Patient Safety: Automation's Role in Minimizing Medical Errors

The integration of automation into healthcare represents a monumental shift towards enhancing patient safety and operational efficiency. As technology advances, the potential to minimize medical errors through automated systems grows.

Transforming Healthcare Delivery: The Impact of Automation on Patient Care Services

In this blog, we explore how automation is impacting various aspects of healthcare delivery, from patient intake to post-care follow-up, and how platforms like Thoughtful are at the forefront of this change.

Why Healthcare Providers are Shifting Toward Automation

Automation in healthcare is not just about adopting new technologies; it's about fundamentally rethinking how every aspect of patient care and administrative processes can be improved through technology.

Leveraging Technology to Enhance Healthcare Staffing Solutions

This blog explores various technological innovations that are making a difference in healthcare staffing, setting the stage for a deeper look into each specific technology. Read more.

Maximizing Reimbursement in Healthcare: Effective Billing Practices for 2024

This blog post explores effective billing practices that healthcare organizations can adopt to ensure they are maximizing their reimbursement opportunities in the coming year..

Beyond Automation: Unleashing the Power of Fully Human-Capable AI Agents

As AI Agents run on Thoughtful’s platform, they seamlessly move from task to task, reading, interpret next best steps, and take actions on the RCM team’s behalf, with unprecedented speed and precision.

Automating Patient Billing: A Path to Faster Reimbursement and Reduced Errors

This blog explores how automation in patient billing can be a transformative force for healthcare practices, leading to improved outcomes and higher levels of patient satisfaction.

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Moving the world forward faster through the adoption of AI-powered automation.

Thoughtful Blog

Moving the world forward faster through the adoption of AI-powered automation.

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Featured Content

Cara Perry's Experience

How Signature Dental Partners is breaking through industry standards using Thoughtful’s AI bots

Kathrynne John's Experience

Discover how Kathrynne has used Thoughtful to transform the RCM department at three large healthcare providers

400% increase in productivity

After adopting the automation modules, Behavioral Healthworks was able to reduce its full-time employees for billing and payment processing tasks. They went from four or five teammates to just one who uses Thoughtful's platform. The modules helped reduce the time to check insurance eligibility monthly and post payments, which took several hours of work every day. The modules improved the organization's efficiency, enabling full-time employees to work on other issues.

Run Time Cut by 70%

These modules unburden the human workers to a large extent and have cut runtimes of each process by 70%. Additionally, Thoughtful identified ways to streamline some of the customer's processes by eliminating documentation and unnecessary reviews for their employees.

Saves 19 Hours Per Week

What used to take 3 days via manual processing is now accomplished in 5 hours by the module. The customer can review the work completed by the modules, while directing their focus towards other pertinent tasks that keep them busy at the start of the month.

Saves 80 Hours Per Month

MB2 now has a module with a scheduled routine that it follows quickly, efficiently, and accurately. This, in turn, facilitates accurate financial reporting needed for their business on-time, every time. Its employees now direct more time towards the company’s core processes and offerings.

95% Reduction in Processing Time

In line with Keplr Vision’s business principles and logic, the module could successfully generate and extract the data from these reports and populate a master file, highlighting any areas of concern. The flagged data could then be reviewed and corrected by the concerned team.

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Browse through our case studies and see how we have streamlined company processes saving them time, money, and resources.

Case Studies

Browse through our case studies and see how we have streamlined company processes saving them time, money, and resources.

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Featured Content

3 AI Essentials: Thriving in Behavioral Healthcare

In a world where technology is transforming virtually every industry, it's easy to overlook the seismic shifts in healthcare. From cumbersome, time-consuming paper charts in the early 1990s to sophisticated Electronic Health Records (EHRs) and practice management today, the digitization of medical data has revolutionized the way we deliver care.

Revenue Reporting and Reconciliation

Revenue Reporting and Reconciliation is one such suite of automation products already proving invaluable to healthcare organizations nationwide. With this in mind, let’s dive into three ways Revenue Reporting and Reconciliation is helping organizations save millions.

Collections and Payment Posting

In a landscape where claim denial handling is a frontline battle for healthcare organizations, Collections and Payment Posting is an indispensable armor, swiftly identifying, updating, and resubmitting claims while reducing associated workloads. Here are the top three reasons Collections and Payment Posting promises to reduce claims denials and supercharge your RCM.

Provider Management

4 Ways Provider Networks Scale and Manage New Practices and Clinics With Ease.

Coding and Note Review

Recently, medical coding has seen a dramatic shift from manual to automated methods, and with good reason. Ultimately, automation helps improve accuracy and save time and money. But what are the tangible benefits of automatic coding versus manual, and how exactly do they play out in a healthcare setting?

Claims Processing

Amid the bustling activity in healthcare administration, one of the most critical tasks is managing Revenue Cycle Management (RCM). From claim submissions to managing denials, the complexities inherent in this process make it a prime candidate for innovation.

Patient Intake and Prior Authorization

Prior authorizations are a crucial driver in maintaining clean claims in the revenue cycle. They are, however, traditionally very labor intensive. According to a survey by the American Medical Association, an eye-watering 93% of physicians reported care delays due to the PA process. Automation, specifically robotic process automation (RPA), is the answer to helping providers ensure patients are authorized for care, driving down costs and improving patient and employee experience.

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Empowering decision-makers and educating the future on automation.

White Papers

Empowering decision-makers and educating the future on automation.

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Featured Content

What Will an AI Workplace Look Like? with Alex Zekoff

Thoughtful gives human workers the freedom to pursue the creative, strategic work that builds companies, as well as their careers.

Thoughtful: Bespoke bots that work for less investment

Thoughtful provides a bot marketplace that orchestrates and executes production bots that perform frequently occurring business processes as a service, backed by an automation development environment for experienced developers to build and customize their own high-performance and low-maintenance RPA bots for clients.

Using Smart Bots to Augument Humans

Dan Parsons, co-founder of Thoughtful explains where to find the best opportunities to use smart bots, why bots are an ideal match for such tasks, how to leverage automation to improve your business and why you should launch smart bots now.

Use Case Podcast – Storytelling about Thoughtful Automation with Alex Zekoff

We talk to Alex from Thoughtful about the use case or business case for why his customers choose Thoughtful.

Preparing For The Future Of Work: The Top Five Trends To Watch

Dan Parsons, co-founder and COO/CPO of Thoughtful, shares insights on the future of work and the workplace.

Thoughtful Wins the 2022 Digital Innovator Award from Intellyx

Intellyx, the first and only analyst firm dedicated to digital transformation, today announced that Thoughtful has now won the 2022 Digital Innovator Award.

Thoughtful Automation Shortens Its Name

Thoughtful Automation today announced that it has shortened its name to Thoughtful. This signals that Thoughtful’s long-term vision is broader than automation, and it is committed to improving work environments by providing a solution that strengthens businesses, prevents employee burnout and makes creativity part of daily work.

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The go-to destination for the latest news and information about Thoughtful. Here, you can find updates on recent product launches, industry awards, and other company achievements.

Press

The go-to destination for the latest news and information about Thoughtful. Here, you can find updates on recent product launches, industry awards, and other company achievements.

Learn More

Featured Content

Solving Reimbursement Challenges + Scaling RCM Without Hiring

Explore the potential of AI in overcoming reimbursement challenges in our latest Becker's Webinar. Learn how AI can streamline revenue cycle management (RCM), enhance efficiency, and reduce the need for additional staff. Thoughtful's, Dan Parsons, will discuss real-world applications, current challenges, and the future of AI in healthcare finance.

Staffing and Reimbursement with RCM Automation

Discover how Thoughtful's innovative approach to automation leads to significant enhancements in operational efficiency, including a notable reduction in claim denials, a decrease in Days Sales Outstanding (DSO), and an improvement in team productivity and patient care. Through real-world case studies, we illustrate the tangible benefits our customers have experienced, highlighting the potential for AI to revolutionize healthcare administration.

Webinars

Better understand automation and how your company can benefit from it.

Learn More

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Case Study

Flux Resources

Flux Resources Freed Up 400 Hours Using the Advantages of Process Automation

400hrs

saved on repetitive tasks

23,000+

emails automated

Company Name

Flux Resources

Company Mission

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An expert can help you understand the ROI and time-to-value Thoughtful delivers.

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The Problem

Flux Resources, a company that recruits professionals in the Architecture & Engineering, Information Technology, and Business Professionals industries employed a reputed networking and recruiting site to manually send message templates of job descriptions to candidates across 77 different locations.

The Approach

Thoughtful designed and developed an automation module that accessed the job profiles presented by the recruiter to automatically send job descriptions and information about openings to qualified candidates across 77 different locations (states and regions).

The Result

The mapping file provided by the customer was leveraged by the module to successfully send information pertaining to over 23,000 job opportunities to qualified candidates.