Struggling with manual claim submissions, revenue losses, and frustrating delays? It's time to ditch the paperwork chaos and let Thoughtful take the reins.
Picture a world where your revenue cycle management process is streamlined with fewer rejections, faster reimbursements, and more focus on what truly matters – your patients. Keep reading to uncover how Kathrynne has used Thoughtful to transform the RCM department at three large healthcare providers and get ready to revolutionize your approach to revenue cycle management.
Meet
Kathrynne Johns
CFO at Allegiance Mobile Health
The leading private Texas-based provider of medical transportation and 911 emergency services. With a wealth of experience spanning over 20 years in finance and revenue cycle management (RCM) across diverse healthcare sectors, Kathrynne is a seasoned expert dedicated to optimizing financial strategies for success.
The Problem
Facing office closures, Kathrynne had to downsize her Revenue Cycle Management (RCM) team from 22 to 10 members. Kathrynne recognized the urgent need for an innovative solution to bridge the gap in team capacity and maintain cash flow.
Discovery of Thoughtful
"My journey with Thoughtful spans three organizations – two in behavioral health and one in EMS”
At the ASC, our RCM team faced staffing shortages, leading us to seek automation solutions for staffing and reimbursement challenges. That's when Thoughtful caught our attention.
Having previously worked with Thoughtful at two leading providers with exceptional results, choosing Thoughtful for the third organization was a clear and strategic decision.
This is how Kathrynne expertly leveraged Thoughtful to overcome challenges and drive success.
The Solution
The game-changer was Thoughtful’s streamlined claims scrubbing process, significantly boosting our efficiency. Moreover, Thoughtful's seamless integration extended to payment posting, secondary payment flips, private pay billing, and payroll processes, revolutionizing our operations across the board.
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The Results
The speed of automation implementation exceeded all expectations. In a remarkably short time, we witnessed substantial progress and efficiency gains that left our executive leadership astonished and impressed.
Thoughtful's impact on RCM efficiency empowers teams to prioritize essential tasks, leading to a remarkable improvement in overall productivity.
With Thoughtful's support, we reduced our claim scrubbing team by an impressive 50%, seamlessly managing thousands of claims daily with minimal human intervention.
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We achieved a remarkable 40% increase in speed to collections, significantly reducing the days from billing to payment.
The Takeaways
I recommend healthcare leaders explore Thoughtful for scaling and automating processes to grow their businesses efficiently. Thoughtful offers scalability and efficiency at a fraction of the cost of adding headcount. If you are a healthcare leader aiming to scale your RCM team, Thoughtful is your answer.
Experience the same transformation as Kathrynne. Stop wasting time on paperwork and let Thoughtful handle your RCM issues while you focus on what matters – your patients.
