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What Are the Benefits of Intelligent Process Automation?

Intelligent process automation, or IPA for short, is a method for utilizing computer technology to automate business processes. This method allows companies to streamline their IT systems and make them more efficient without incurring high costs.

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How to Effectively Manage the Revenue Cycle and Reduce Cost.

While the term' Revenue Cycle' is relatively new, the concept of it is not. It's the process a healthcare provider goes through from the moment a patient is presented with an illness until that person is healthy again and able to be discharged.

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Cha-Ching! Retailers are Using Automation More Than Ever Before to Increase Sales.

Retailers can take advantage of automation by using robots and artificial intelligence for inventory management, customer service, and personalizing promotions. This can increase efficiency, reduce labor costs, and improve the customer experience.

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5 Ways Life Insurance Companies are Automating Their Business to Improve Customer Experience

Even insurance companies are automating some aspects of their business. Here are five ways insurance companies are using this proven technology. From claims processing to workflow, automation drives efficiencies from every corner of an organization.

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Five Ways the Public Sector is Using Automation to Streamline Operations and Improve Performance

Automation can help to ensure compliance with legal and regulatory requirements, improve the transparency and accountability of government operations and improve the overall quality of services provided to citizens.

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5 Ways Energy Companies are Using Automation to Gain a Competitive Edge.

Energy companies can use automation to gain a competitive edge by reducing labor costs and increasing efficiency — making easy work of repetitive tasks such as data entry, invoicing, and customer service, allowing employees to focus on more value-added work.

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Everyone is talking about Artificial Intelligence; what exactly is it?

AI is the ability of a computer system or machine to exhibit intelligent behavior, often using techniques from computer science such as machine learning, probabilistic reasoning, fuzzy logic, robotics, computer vision, natural language processing, and more.

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Five Ways Telecom Companies Are Using RPA to Dial in Profits

Telecom companies automate their processes to increase efficiency, reduce errors, and improve customer service. Automation can streamline and simplify tasks such as order processing, billing, and customer support.

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Five Ways Life Science Companies are Growing Profits with Automation

Life science companies may automate specific processes to increase efficiency, reduce errors, and improve accuracy. Automation can also reduce costs and increase the speed of R&D and improve the consistency and reproducibility of results in experiments.

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5 Ways Manufacturing Companies are Using Automation to Build Continued Growth

Automating business processes using software robots or digital workers is called Robotic Process Automation. More and more manufacturing companies are using RPA to automate their business processes for faster and error-free performance.

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In the News

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Forbes

4 Leadership Trends For The Future Of Work As We Leap Into 2023

There’s no doubt 2023 will throw us curve balls, so it’s important for leaders to stay one step ahead of what’s to come to prepare for business challenges. What will transform the workplace in the New Year?

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Fast Company

Stop lying to yourself. Use this road map to focus and meet goals.

Once you detach from your ideas, challenge your assumptions and get others at your company to do the same, you will arrive at a more honest picture of what’s working and what isn’t.

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SHRM

Looking Ahead to 2023: Speaking Out on Social Issues, Pulling Back Remote Work

What's ahead for organizations in 2023? SHRM Online heard from thought leaders, HR professionals and researchers on their insights for what's in store for the workplace in the new year.

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MedCity

Technology Will Be Critical To Move Healthcare Organizations Forward in 2023

With the right technology, healthcare organizations in the year ahead can become more efficient, make quality care accessible to more people and reduce their recruiting costs.

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Intellyx

Thoughtful Wins the 2022 Digital Innovator Award from Intellyx

Intellyx, the first and only analyst firm dedicated to digital transformation, today announced that Thoughtful has now won the 2022 Digital Innovator Award.

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Thoughtful

SOC 2 Type II Certification - What it Means for Thoughtful and Our Customers

An independent accounting and auditing firm has reviewed and examined our data handling and security practices, confirming that we meet the highest standards for protecting our customers' confidential information.

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Inevitable

Inevitable: The Future of Work Podcast

Who knew that people and bots could be teammates? Turns out, they can – and really good ones if used well. Bots can offload the scut work that slows down innovation and just good experiences.

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Forbes

Had A Great Investor Pitch Meeting? Don't Make These 14 Mistakes Afterward

Meeting with a potential investor can be an exciting and potentially momentous moment for an entrepreneur. It allows them to see their businesses’ potential and shows them that other professionals are taking notice of what they do.

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LLuna

FRESH Takes on the Future of Work

Dan's mission is to free up workers from mundane tasks, so they are freer to take on more innovative and meaningful projects. He believes the future of work lies in evaluating jobs from both the employee and employer's perspectives and organizing business structures from those angles.

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Recruiting Daily

Use Case Podcast – Storytelling about Thoughtful Automation with Alex Zekoff

Thoughtful Automation gives human workers the freedom to pursue the creative, strategic work that builds companies, as well as their careers.

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Whitepapers

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Healthcare

The Top 5 Healthcare Sectors Benefiting From Eligibility Verification Automation

Eligibility verification is a healthcare providers’ most expensive administrative transaction, but cost-saving smart bots offer a better way forward.

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Real Estate

Smart Bots Get Real (Estate)

With the right automation partner, your company can deliver better experiences, increase efficiency and accuracy, do more with less and take your business to new heights.

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Healthcare

5 Ways Dental Offices Are Using Automation to Grow Faster

Robotic process automation (RPA) has become critical to helping dental teams keep up with their workloads, process more claims, and eliminate the error rate for time- consuming, critically important work.

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Finance/Accounting

How Mid-Market CFOs Are Using Automation to Offset the Labor Shortage

In this whitepaper, we’ll recount the numerous shifts that led to an accelerated adoption of automation, and how the compounding effects on the market have forced companies to take a new approach to hiring, scaling, and thriving in the face of the unpredictable.

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Finance/Accounting

How Finance Leaders Are Using Automation to Solve the Staffing Problem

The global labor shortage is predicted to last at least another ten years. To hedge their bets against rising talent costs and inflation, finance leaders are turning to automation to fill in the gaps. In this whitepaper, we provide a 360 degree of the staffing shortage issue, and present how digital process automation is being used to improve the employee experience while cutting costs.

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Healthcare

6 Ways to Use Automation In Healthcare to Your Advantage

Automation in healthcare has the potential to free up exhausted and overwhelmed healthcare workers with additional resources. But what do healthcare automation solutions look like? This report breaks it all down, starting with a simple introduction to RPA, and the top automation use cases in healthcare.

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Legal

6 Ways Law Firms Are Using RPA to Save Time & Money

Learn how to automate your legal workflows to scale your operations faster than the speed of hiring. Download the whitepaper to get six powerful RPA use cases in legal automation.

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Human Resources

6 Ways HR Leaders Are Using RPA to Increase Team Output

Learn how to automate your HR workflows to meet your team's goals, without exhausting your staff. Download the whitepaper to get six powerful RPA use cases in HR automation.

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Webinars

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Healthcare

Automation in Healthcare Webinar (Full Video)

Kathrynne Johns of Trumpet Behavioral Health and Kevin Silver of Butterfly Effects joined Thoughtful for a webinar about Automation in Healthcare. We discuss how automation is quickly evolving across industries, a demo of a digital worker processing Secondary Claims, and a Q/A with Kathrynne and Kevin with questions from the attendees.

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Healthcare

Q&A with Customers

We invited some of our healthcare customers to join us for an Automation in Healthcare webinar. Check out what questions the attendees asked and what our customers had to say about their digital workers.

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Healthcare

Healthcare Claims Demo

Watch Kathrynne Johns of Trumpet Behavioral Health walk you through what her digital worker is doing to help process Secondary Claims as part of her revenue cycle operations.

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Healthcare

Introduction to Automation

Digital workers (robots) can do what humans can do - but better. They can access web and desktop applications with ease, change and manipulate data without mistakes, and won't take coffee breaks.

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Case Studies

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Healthcare

Trumpet Behavioral Health

5 Bots Cut Trumpet Behavioral Health's Run Time by 70%

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Finance/Accounting

People's Care

People's Care Easily Saves 19 Hours Per Week With Their RPA Bots

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Healthcare

MB2 Dental

MB2 Dental Innovates with Bots and Saves 80 Hours Per Month by Automating

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Healthcare

Keplr Vision

Keplr Vision Experiences an Impressive 95% Reduction in Processing Time

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Healthcare

Ally Pediatric

Ally Pediatric Accomplished a 90% Reduction in Their Invoice Processing Time

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Legal

Harris, Sheaffer LLP

Harris, Sheaffer LLP Improved Its Efficiency by 20% by Automating Tasks

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Healthcare

Butterfly Effects

Butterfly Effects Experienced an Astounding 235% Return On Investment

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Finance/Accounting

Gembah

Gembah Quickly Accomplished Saving 30% By Using Robotic Process Automation

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Healthcare

ChanceLight

ChanceLight Reduced Verifying Medicaid Eligibility Time by an Amazing 95%

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Recruiting

Flux Resources

Flux Resources Freed Up 400 Hours Using the Advantages of Process Automation

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