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Blogs
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Introducing PHIL: The AI Agent Revolutionizing Payment Posting
Thoughtful AI is leading a bold revolution with cutting-edge artificial intelligence solutions for the healthcare back office. PHIL's mission is clear: to automate and optimize payment posting and collections.
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Introducing CAM: The AI Agent Transforming Claims Automation
Layering on top of existing RCM tools, CAM excels medical record review, compliance with regulations, knowledge of coding systems, communication with providers, and billing, all with the goal of accurate billing, maximized reimbursements, and relief from RCM strains
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Meet EVA: Revolutionizing Eligibility Verification for Healthcare Providers
In this inaugural blog post, we’ll delve into how EVA is poised to transform your practice, making your RCM processes more efficient, accurate, and ultimately, more profitable. Who is EVA?
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Thoughtful AI launches human-capable AI Agents, raises $20m in new funding
The launch of AI Agents specializing in healthcare revenue cycle management (RCM), exceptional growth metrics, and $20 million in new funding through a Series A round led by Nick Solaro of Drive Capital with participation from TriplePoint Capital.
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Unlocking Efficiency: The Benefits of Pre-Trained and Customizable AI Agents in Healthcare
As healthcare providers navigate the labyrinth of modern operations, efficient revenue cycle management (RCM) is more crucial than ever. AI agents are rewriting the rulebook, offering groundbreaking solutions to enhance accuracy and streamline operations.
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A Day in the Life of a Thoughtful AI Customer Engineer
The role of a Customer Engineer at Thoughtful AI is not just about solving technical problems; it’s about bridging the gap between technology and practical application. Danny's journey highlights the importance of this role in transforming healthcare through AI.
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Fear of Budget Constraints for Implementing AI Technology? Why That’s a Short-Sighted Issue, Especially in RCM
Hiring AI agents is less burdensome than hiring new real-life employees. AI doesn't quit, doesn't need retraining, and can immediately take over repetitive tasks, handle large volumes of data, and continuously improve its performance.
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The Impact of AI on Healthcare Documentation and Compliance
Accurate documentation is essential for effective patient care, while compliance with regulations such as HIPAA safeguards patient information and ensures legal adherence. Read more about it here.
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Enhancing Healthcare Efficiency with Automated Solutions
The healthcare industry constantly seeks ways to improve efficiency, reduce costs, and enhance patient care. One of the most promising avenues for achieving these goals is the integration of automated solutions into various administrative and clinical processes.
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Streamlining Prior Authorization Processes with Automation
Automating prior authorization processes offers substantial benefits for healthcare providers, including increased efficiency, reduced administrative burdens, and improved patient care.
ReadWhitepapers
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Behavioral Health
3 AI Essentials: Thriving in Behavioral Healthcare
In a world where technology is transforming virtually every industry, it's easy to overlook the seismic shifts in healthcare. From cumbersome, time-consuming paper charts in the early 1990s to sophisticated Electronic Health Records (EHRs) and practice management today, the digitization of medical data has revolutionized the way we deliver care.
viewRevenue Reporting and Reconciliation
Revenue Reporting and Reconciliation is one such suite of automation products already proving invaluable to healthcare organizations nationwide. With this in mind, let’s dive into three ways Revenue Reporting and Reconciliation is helping organizations save millions.
viewCollections and Payment Posting
In a landscape where claim denial handling is a frontline battle for healthcare organizations, Collections and Payment Posting is an indispensable armor, swiftly identifying, updating, and resubmitting claims while reducing associated workloads. Here are the top three reasons Collections and Payment Posting promises to reduce claims denials and supercharge your RCM.
viewProvider Management
4 Ways Provider Networks Scale and Manage New Practices and Clinics With Ease.
viewCoding and Note Review
Recently, medical coding has seen a dramatic shift from manual to automated methods, and with good reason. Ultimately, automation helps improve accuracy and save time and money. But what are the tangible benefits of automatic coding versus manual, and how exactly do they play out in a healthcare setting?
viewClaims Processing
Amid the bustling activity in healthcare administration, one of the most critical tasks is managing Revenue Cycle Management (RCM). From claim submissions to managing denials, the complexities inherent in this process make it a prime candidate for innovation.
viewPatient Intake and Prior Authorization
Prior authorizations are a crucial driver in maintaining clean claims in the revenue cycle. They are, however, traditionally very labor intensive. According to a survey by the American Medical Association, an eye-watering 93% of physicians reported care delays due to the PA process. Automation, specifically robotic process automation (RPA), is the answer to helping providers ensure patients are authorized for care, driving down costs and improving patient and employee experience.
viewEligibility Verification
Eligibility discrepancies are a common headache in healthcare revenue cycle management (RCM), leading to frustrating claim denials and increasing lost revenue. But with Verified, patient providers can finally catch these discrepancies before they cause problems.
viewReducing Claim Denials With AI-Powered RCM Automations
One of the largest drivers of lost revenue is aging claims due to claim denials, which cost the healthcare industry upwards of $250 billion each year.
viewTransforming Primary Claims for the Insurance and Healthcare Industry
Healthcare and insurance leaders have been on a mission to revolutionize the claims management process by harnessing the power of automation. Over the last few years, they’ve invested in modernizing claims platforms, incorporating chatbots, document ingestion tools, and AI-powered data extraction.
viewWebinars
view allSolving Reimbursement Challenges + Scaling RCM Without Hiring
Explore the potential of AI in overcoming reimbursement challenges in our latest Becker's Webinar. Learn how AI can streamline revenue cycle management (RCM), enhance efficiency, and reduce the need for additional staff. Thoughtful's, Dan Parsons, will discuss real-world applications, current challenges, and the future of AI in healthcare finance.
viewStaffing and Reimbursement with RCM Automation
Discover how Thoughtful's innovative approach to automation leads to significant enhancements in operational efficiency, including a notable reduction in claim denials, a decrease in Days Sales Outstanding (DSO), and an improvement in team productivity and patient care. Through real-world case studies, we illustrate the tangible benefits our customers have experienced, highlighting the potential for AI to revolutionize healthcare administration.
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