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Public Sector

States, cities, and localities would highly benefit from the improved efficiency and cost-cutting power of automation.

No industry contains more tedious, monotonous, and repetitive work than the public sector. Ask any employee. Automation can solve most, if not all, of those issues. Think about the increase in accuracy, productivity, efficiency, and speed of service delivery and the reduction in errors and costs. Automation can also improve the information pipeline, leading to better decision-making and reducing the workload of public sector employees, allowing them to focus on more complex tasks.

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automating processes in a checklist

Work just became less work.

73% of public servants are tasked to accomplish more with less budget. That’s why Nearly 100% of public servants expect to use the latest technology in their workplace. We automate public sector apps. Oracle, Workday, SAP, Adaptive Insights, Infor, Hyperion. These are just a few systems we train our bots to operate in daily. No integrations are required; they work like human co-workers to move data from one system to another. Thoughtful can automate any online application and most desktop applications as well. It can create folders and update spreadsheets to log the results. The processes, applications, and possibilities are endless.

use cases

These companies have
already seen the benefits of automation


Ally Pediatric

Ally Pediatric Accomplished a 90% Reduction in Their Invoice Processing Time



Keplr Vision

Keplr Vision Experiences an Impressive 95% Reduction in Processing Time



MB2 Dental

MB2 Dental Innovates with Bots and Saves 80 Hours Per Month by Automating


all case studies

Thoughtful is ready to automate your Public Sector processes.


Payable Invoice Entry

This Bot enters multiple (batch) Payable invoices in the Property Management System.

real estate; property management; yardi; mri software; appfolio; buildium; onsite; entrata; resman; realpage one site; rent manager; adp; lighthouse payments

Payables, Vendor Invoice


Payable Invoice Reader

Thoughtful provides property managers with a powerful solution for automating the reading of vendor invoices using Optical Character Recognition (OCR). With Thoughtful's OCR technology, invoices can be automatically scanned and their data extracted, reducing the need for manual data entry and minimizing the risk of errors. This saves property managers valuable time and effort, allowing them to focus on more critical tasks. Additionally, Thoughtful's OCR technology is highly accurate, ensuring that invoice data is captured accurately and reducing the risk of incorrect payments or vendor disputes. The platform also provides real-time tracking and reporting capabilities, so property managers can see the status of each invoice and follow up as needed. All vendor invoices are stored securely in the Thoughtful platform, ensuring that sensitive information is protected and accessible only to authorized personnel. Overall, using Thoughtful to automate the reading of vendor invoices using OCR is an intelligent solution that saves time, reduces risk, and improves the accuracy of the invoice process for property managers.

real estate; property management; yardi; mri software; appfolio; buildium; onsite; entrata; resman; realpage one site; rent manager; adp; onpay; lighthouse payments

Vendor Invoice, Payables


Scrubbing / Data Cleansing

This bot ensures discrepancies within an application data is identified and cleaned or scrubbed.

all industries; data scrubbing; data cleansing; any cloud software; microsoft excel; accupoint; freshbooks

Data Cleaning, Scrubbing, Scrub, Data Cleansing


Student Support

Automation through Thoughtful can benefit a university or campus looking to improve student support. The technology can streamline the process of answering frequently asked questions, reducing response times and increasing efficiency. It can also provide real-time updates and information, enabling students to access the information they need quickly and easily. The automation can also collect and analyze student feedback, giving valuable insights into student preferences and needs, which can be used to improve the university's offerings and student satisfaction. Additionally, the technology can help to create a more efficient and accessible system for student support services, reducing the workload for staff and freeing up time for more personalized and in-depth support. A university or campus can improve the student experience, increase satisfaction, and drive success by using automation for student support.

public sector; student management; sap; workday


Time & Expense Billing

This bot is designed to consolidate employee expenses by location and profile type and submit monthly eBilling on the revenue reports.

accounting finance; all industries; accounts payable; therap; microsoft excel; freshbooks; accupoint

Billing, eBilling, Expense, Expense Report


Time Sheet Entry

The bot gets time sheets from time tracking system, verifies overtime, time-off and enters into Accounting/ERP system.

accounting finance; all industries; government; restaurant; accounts payable;; crunch accounting; financepal; freshbooks; infor; microsoft dynamics gp; netsuite; profitbooks; quickbooks; sage intacct; sap; xero; zarmoney; zoho books

Time Sheets, Time Entry, Time Tracking

These are just some of the systems our bots work with...




And more! Search your application on our use cases page!

Our bots are better, faster, smarter.

Our FREE process evaluation is your first step toward automation.

Limited Time Offer: 3 Days Remaining

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Check out our blog

5 Real-World RPA Examples That Save Time and Money

The great thing about RPA is that it has the potential to streamline any number of processes at a company. This could mean fintech outsourcing, inventory and data management, or practically anything else where tasks are being repeated over and over again.



How Automation Helps The Public Sector Get Out of Crisis

Make no mistake, the public sector is in crisis and is in serious need of technological disruption. This means automating decades-old business processes with robotic process automation (RPA), Optical Character Recognition (OCR), and smart bots.


Human Resources

Five Ways the Public Sector is Using Automation to Streamline Operations and Improve Performance

Automation can help to ensure compliance with legal and regulatory requirements, improve the transparency and accountability of government operations and improve the overall quality of services provided to citizens.


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