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Medical
Drive huge cost savings, support medical staff, and serve patients.
RPA allows Thoughtful to automate functions within any medical or healthcare software, moving and managing data across routine eligibility verification, insurance payments, claims filings, revenue posting, audits, and compliance. Automation is your solution to streamlining manual processes, gain valuable insights into performance indicators, and ultimately maximizing revenue has never been clearer.
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Work just became less work.
CentralReach, Tab32, MedEZ, Meditech, WebPT, Welsky, WebABA - sound familiar? These are all systems we train our bots to operate in every day. No integrations are required; they work like human co-workers to move data from one system to another. Thoughtful can automate any online application and most desktop applications as well. It can create folders and update spreadsheets to log the results. It can even send emails, alert teams, or send slack notification for those patients found to be not eligible. The processes, applications and possibilities truly are endless.
use cases
These companies have
already seen the benefits of automation
Healthcare
Ally Pediatric
Ally Pediatric Accomplished a 90% Reduction in Their Invoice Processing Time
viewHealthcare
Butterfly Effects
Butterfly Effects Experienced an Astounding 235% Return On Investment
viewRecruiting
Flux Resources
Flux Resources Freed Up 400 Hours Using the Advantages of Process Automation
viewall case studies
PP
Charge or Payment Posting
Automating charge or payment posting can offer several benefits. Firstly, automation can increase operational efficiency by reducing the time and effort required to manually process charges or payments to patient accounts. By automating the process, the bot can quickly identify the relevant accounts to post the charges or payments, minimizing errors and speeding up the overall process. Secondly, automation can enhance the accuracy and consistency of financial records by using predefined criteria and rules for charge or payment posting. This can minimize discrepancies caused by manual processing and ensure accurate financial records. Lastly, automation can provide real-time visibility into the financial status of patient accounts, allowing for more effective revenue cycle management. Overall, automating charge or payment posting can save time and resources, while improving accuracy and consistency in financial operations.
behavioral health; healthcare; medical; physical therapy; eyecare; dental; revenue cycle management; all; centralreach; epic; medez; meditech expanse; cerner; kareo; nextgen; qgenda
CD
Claims Denials
Automating claims denials can bring several advantages. Firstly, it can increase efficiency by reducing the time and effort required to manually review and deny claims. Automation can streamline the process by quickly identifying errors or discrepancies in claims and generating denial letters, reducing the workload for staff. Secondly, automation can improve accuracy and consistency by using predefined criteria and rules to identify and deny claims. This can reduce errors and discrepancies caused by manual processing, ensuring that claims are processed fairly and consistently. Finally, automation can enhance data analysis by providing insights into the types of claims that are denied and the reasons for denial. This data can be used to improve claim processing and identify patterns or trends that may require further attention. Overall, automating claims denials can help companies save time and resources, while improving accuracy and consistency in their claim processing.
behavioral health; healthcare; medical; physical therapy; insurance; revenue cycle management; claims filing; accounting; centralreach; epic; nextgen; medez; meditech expanse; kareo; qgenda; clinicsource; eclinicalworks
DR
Digital Radiography
Automating Digital radiography and imaging with Thoughtful can bring a range of advantages to a dental office. The software can streamline the capturing and analyzing of X-ray images, reducing the need for manual data entry and minimizing the risk of errors. It can also help with charting and tracking patient progress, making it easier to identify trends and make data-driven decisions. Additionally, by automating the process of radiography and imaging, Thoughtful can help dental practices to become more efficient and organized, making it easier to find and retrieve patient information when needed. With Thoughtful, dental offices can securely share patient data with other providers and efficiently comply with regulations such as HIPAA. Dental offices can also reduce radiation exposure to patients and staff with digital radiography.
healthcare; medical; patient intake; medical billing; advancedmd; carecloud; cerner; kareo; meditech expanse
EP
Electronic Prescribing
Automating electronic prescribing and medication management with Thoughtful can bring a range of advantages to a healthcare provider. The software can streamline prescribing and managing medications, reducing the need for manual data entry and minimizing the risk of errors. It can also help track patient progress and drive patient medication history, making it easier to identify trends and make data-driven decisions. Additionally, by automating prescribing and medication management, Thoughtful can help healthcare providers become more efficient and organized, making it easier to find and retrieve patient information when needed. With Thoughtful, healthcare providers can securely share patient data with other providers and easily comply with HIPAA and other healthcare regulations. The software can also help providers to identify drug interactions and contraindications, reducing the risk of adverse events.
healthcare; behavioral health; medical; records management; record keeping; productivity; advancedmd; carecloud; kareo; meditech expanse; cerner
LM
Laboratory Management
Automating Dental laboratory management with Thoughtful can bring a range of advantages to a dental office. The software can streamline the process of managing dental lab cases, reducing the need for manual data entry and minimizing the risk of errors. It can also help track case progress and order case history, making it easier to identify trends and make data-driven decisions. Additionally, by automating the laboratory management process, Thoughtful can help dental practices become more efficient and organized, making it easier to find and retrieve case information when needed. With Thoughtful, dental offices can securely share case data with other providers and efficiently comply with regulations. The software can also help dental offices to manage communication with the lab, track the case status and delivery, and easily manage payment and invoicing for lab services.
healthcare; medical; record keeping; records management; productivity; advancedmd; carecloud; kareo; cerner; meditech expanse
MC
Medical Coding
Working with Thoughtful can have several advantages when it comes to medical coding. Firstly, it can increase productivity and efficiency by reducing the time and effort required to manually assign medical codes to patient records. Automation can streamline the process by using machine learning algorithms to quickly identify and assign the correct medical codes based on the diagnosis and treatment information provided. Secondly, automation can improve accuracy and reduce errors by minimizing the potential for human error in the coding process. This can lead to better patient outcomes and fewer billing discrepancies. Finally, automation can keep up with the ever-changing medical coding landscape by automatically updating codes as new codes are introduced or old codes are retired. Overall, automating medical coding can help companies save time, reduce errors, and improve patient outcomes.
behavioral health; dental; eyecare; healthcare; medical; physical therapy; revenue cycle management; centralreach; epic; cerner; clinicsource; eclinicalworks; kareo; meditech expanse; medez; qgenda; nextgen
pc
Patient Collections
Automating patient collections can bring several advantages to health companies. Firstly, it can improve patient satisfaction by providing convenient and flexible payment options, such as online bill pay or automatic payments. This can help reduce the financial stress and burden on patients and make the payment process more convenient and efficient. Secondly, automation can increase collection rates and reduce collection costs by streamlining the process and reducing the time and resources required for manual collection efforts. This can improve cash flow and revenue cycle management, ensuring that payments are collected in a timely and efficient manner. Overall, automating patient collections can help companies provide a better patient experience, while improving financial performance and reducing administrative costs.
behavioral health; eyecare; dental; healthcare; medical; physical therapy; revenue cycle management; credit collections; advancedmd; epic; nextgen; eclinicalworks; clinicsource; kareo; cerner; medez; meditech expanse
PE
Patient Eligibility Verification
Adopting an automated Patient Eligibility Verification system offered by a company such as Thoughtful has numerous benefits for healthcare organizations. The automation reduces the chances of manual errors, saving time and money, and provides real-time verification for quick and accurate determination of a patient's insurance coverage. Automation reduces administrative tasks for staff, allowing them to concentrate on delivering quality patient care. Furthermore, the technology used by Thoughtful offers up-to-date information on a patient's insurance status, reducing the risk of denied claims and enhancing revenue cycle management. In conclusion, automation of Patient Eligibility Verification improves accuracy, efficiency, and financial stability for healthcare organizations.
healthcare; behavioral health; dental; physical therapy; eyecare; medical; revenue cycle management; accupoint; advancedmd; centralreach; cerner; clinicsource; eclinicalworks; epic; kareo; lumary; medez; meditech expanse; nextgen; qgenda; solutionreach; theralytics; waystar; webaba; webpt; wellsky personal care; fl medicaid; ga medicaid; ky medicaid; sc medicaid; pa medicaid; eyefinity
EyeCare, Compulink, EyeMed, HL7, Eligibility, Verification, Insurance, Authorization, Medicaid
PI
Patient Invoicing & Statements
At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.
healthcare; behavioral health; dental; physical therapy; eyecare; medical; accounts receivable; centralreach; epic; cerner; webpt; nextgen; qgenda; solutionreach; eclinicalworks; kareo; wellsky personal care; meditech expanse; lumary; accupoint; webaba; clinicsource; advancedmd; medez; theralytics; waystar; fl medicaid; ga medicaid; ky medicaid; pa medicaid; sc medicaid; eyefinity
Medical Billing, Zero Pay, Zero Payment, Insurance Payments, Patient Responsibility, Invoices, Statements, Outstanding Balances
These are just some of the systems our bots work with...

Eyefinity

Payspan

VBA
InstaMed

NVA

VSP Vision Care
And more! Search your application on our use cases page!
Check out our blog

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