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Healthcare

Cut costs, improve efficiency & serve patients.

What if there was a way to move, sort, and send patient data quickly and easily, error-free, and record time? There is. RPA or Robotic Process Automation can achieve these tasks by saving time and money.

No integrations are required; our smart bots work on your software to perform processes for everyday functions like...

  • Medicaid Eligibility
  • Patient Responsibility
  • Invoicing and Statements
  • Insurance Coverage
  • Primary Claims
  • Patient Scheduling

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automating processes in a checklist

Work just became less work.

Waystar, Central Reach, Cerner - sound familiar? These are all systems we train our bots to operate in every day. No integrations are required; they work like human co-workers to move data from one system to another.

use cases

These companies have
already seen the benefits of automation

Healthcare

Ally Pediatric

Ally Pediatric Accomplished a 90% Reduction in Their Invoice Processing Time

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Healthcare

Keplr Vision

Keplr Vision Experiences an Impressive 95% Reduction in Processing Time

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Healthcare

MB2 Dental

MB2 Dental Innovates with Bots and Saves 80 Hours Per Month by Automating

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all case studies

Thoughtful is ready to automate your Healthcare processes.

AS

Activity Statement Audits

This bot is designed to select random patients for each provider in a specified time period and audit the actiivy statements to make sure they are fully completed and uniform.

insurance,healthcare,auditing,therap,always care,compulink advantage,davis vision,eyecare,eyemed,eyequest,march,spectera,superior vision,accupoint,advancedmd,centralreach,cerner,clinicsource,eclinicalworks,epic,kareo,lumary,medez,meditech expanse,nextgen,qgenda,solutionreach,theralytics,waystar,webaba,webpt,wellsky personal care,carecloud

Auditing

AP

Application of Patient Responsibility

After Primary and Secondary insurances have been paid, this bot applies any applicable Patient Responsibility.

healthcare,medical,insurance,medical billing,accounts receivable,revenue cycle management,patient intake,patient appointments,insurance filing,centralreach,epic,cerner,webpt,nextgen,qgenda,solutionreach,eclinicalworks,kareo,wellsky personal care,meditech expanse,lumary,accupoint,webaba,clinicsource,advancedmd,medez,theralytics,domo,google sheets,waystar

Medical Billing, Zero Pay, Zero Payment, Insurance Payments, Patient Responsibility

CP

Claims Processing

This bot files any claims that are unable to be directly filed through the EHR system.

healthcare,eyecare,insurance filing,revenue cycle management,always care,compulink advantage,davis vision,eyecare,eyemed,eyequest,march,spectera,superior vision,accupoint,advancedmd,centralreach,cerner,clinicsource,eclinicalworks,epic,kareo,lumary,medez,meditech expanse,nextgen,qgenda,solutionreach,theralytics,waystar,webaba,webpt,wellsky personal care

Claims, Primary Claims, Secondary Claims, Primary and Secondary, Health Care, Health Payor, Insurance, Payor, RCM, Revenue Cycle Management

IP

Insurance Payments

Once claims are identified as Paid, the bot will find the EOB/EOP, navigate to the patient record in the EMR system and update the patient ledger.

insurance,healthcare,medical billing,insurance filing,revenue cycle management,therap,always care,compulink advantage,davis vision,eyecare,eyemed,eyequest,march,spectera,superior vision,accupoint,advancedmd,centralreach,cerner,clinicsource,eclinicalworks,epic,kareo,lumary,medez,meditech expanse,nextgen,qgenda,solutionreach,theralytics,waystar,webaba,webpt,wellsky personal care,carecloud

Medical Billing, Zero Pay, Zero Payment, Insurance Payments, Patient Responsibility

ME

Medicaid Eligibility Verification

This bot conducts Medicaid eligibility verification for each predefined segment.

healthcare,medical,insurance,medical billing,accounts receivable,revenue cycle management,patient intake,patient appointments,eligibility verification,centralreach,epic,cerner,webpt,nextgen,qgenda,solutionreach,eclinicalworks,kareo,wellsky personal care,meditech expanse,lumary,accupoint,webaba,clinicsource,advancedmd,medez,theralytics,fl medicaid,ga medicaid,ky medicaid,pa medicaid,sc medicaid

ABA, EHR, RCM, Invoicing, Patient Eligibility, Medicaid

PE

Patient Eligibility Verification

On a daily basis, this bot will look at appointments 3 days ahead and verify insurance eligibility for multiple insurances.

healthcare,eyecare,patient appointments,eligibility verification,patient intake,revenue cycle management,always care,compulink advantage,davis vision,eyecare,eyemed,eyequest,march,spectera,superior vision,accupoint,advancedmd,centralreach,cerner,clinicsource,eclinicalworks,epic,kareo,lumary,medez,meditech expanse,nextgen,qgenda,solutionreach,theralytics,waystar,webaba,webpt,wellsky personal care

EyeCare, Compulink, EyeMed, HL7, Eligibility, Verification, Insurance, Authorization, Medicaid

PI

Patient Invoicing and Statements

At the end of each month, this bot generates and sends invoices for prior month and outstanding balance statements to each account.

healthcare,medical,insurance,medical billing,accounts receivable,revenue cycle management,patient intake,patient appointments,insurance filing,centralreach,epic,cerner,webpt,nextgen,qgenda,solutionreach,eclinicalworks,kareo,wellsky personal care,meditech expanse,lumary,accupoint,webaba,clinicsource,advancedmd,medez,theralytics,domo,google sheets,waystar

Medical Billing, Zero Pay, Zero Payment, Insurance Payments, Patient Responsibility, Invoices, Statements, Outstanding Balances

RC

Primary Claims Filing

This bot continually navigates to Central Reach (ABA Software) and files Primary insurance claims.

healthcare,medical,insurance,medical billing,accounts receivable,revenue cycle management,patient intake,patient appointments,insurance filing,centralreach,epic,cerner,webpt,nextgen,qgenda,solutionreach,eclinicalworks,kareo,wellsky personal care,meditech expanse,lumary,accupoint,webaba,clinicsource,advancedmd,medez,theralytics,domo,google sheets

ABA, RCM, Insurance Processing, Claims Filing, Primary Claim

PC

Provider Credentialing

When a new physician, nurse practitioner, or another healthcare provider is hired, this bot moves them through the entire medical credentialing process.

healthcare,medical,provider management,centralreach,epic,cerner,webpt,nextgen,qgenda,solutionreach,eclinicalworks,kareo,wellsky personal care,meditech expanse,lumary,accupoint,webaba,clinicsource,advancedmd,medez,theralytics

ABA, EHR, Provider, Credentialing, HR, Human Resources, Practice Management, Onboarding, Insurance

These are just some of the systems our bots work with...

Solutionreach

Domo

Kareo

KY Medicaid

PA Medicaid

SC Medicaid

CentralReach

GA Medicaid

FL Medicaid

WellSky Personal Care

WebABA

WebPT

QGenda

Waystar

Theralytics

Meditech Expanse

Epic

NextGen

MedEZ

Lumary

eClinicalWorks

Cerner

ClinicSource

CareCloud

AccuPoint

Eyefinity

Payspan

AdvancedMD

March

VBA

InstaMed

NVA

VSP Vision Care

Davis Vision

Superior Vision

Spectera

EyeQuest

EyeMed

EyeCare

Always Care

Compulink Advantage

Therap

And more! Search your application on our bot library page!

Our bots are better, faster, smarter.

Our FREE process evaluation is your first step toward automation.

Limited Time Offer: 3 Days Remaining

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Check out our blog

3 Powerful Ways to Automate Medical Billing

Medical billing is a highly competitive space, which means it’s vital to offer patients superior care — including efficient billing and payment processing — to other practices.

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Healthcare

How Healthcare Teams Are Successfully Using Data Entry Automation to Keep Up

Data entry is challenging and time-consuming. Most of the time, we have no idea how much time we spend entering data in our electronic systems because it's just a routine thing we do every day.

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Healthcare

The Most Interesting Ways Robotic Process Automation Benefits RCM

Customers, facilities and eligible providers (EPs) are increasingly turning to streamlined processes to keep costs down while increasing patient care needs. Revenue cycle automation has proven to be the most efficient way to reduce claim backlogs.

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Revenue Cycle Management