Partnering with Us

Partner with Thoughtful to accelerate
growth and reduce costs with
AI-powered process automation.

Your Thoughtful Journey

Our proven implementation process delivers quick, measurable results.


Together, we align on the problems you’re hoping to solve with automation. We’ll craft an implementation plan unique to your business and use cases.

Define target outcomes

Use case roadmap

ROI analysis

Process Assessment and Scoping

Our goal is to drive measurable results, fast. We design and configure our smart bots to execute your businesses unique use cases.

Bot design and requirements document

Pricing & contracting

Implementation timeline


Our implementation team drives a swift and collaborative implementation process. We partner with your team to get your smart bots delivering value in short order.

Bot development and configuration

Acceptance testing

Deployment and training

Monitor and Scale

The Thoughtful platform is proactively monitoring your smart bots 24/7/365. We continuously  optimize for new edge cases to ensure they’re consistently and reliably crushing their task load.

Proactive monitoring

Dedicated customer success

Industry standard SLA and uptime

Plans & Packages

We’ll meet you where you’re at.
Low risk. High impact.


We assess your organization. You’ll be provided with ROI analysis, bot designs, and direction on which use cases will deliver the most value.

Automation Consultation

ROI Analysis

Use Case Documentation

Billed monthly as needed

Get Started


See your first bot in action, fast! Get a small use case deployed and producing results in under 60 days. See the results to gain confidence in your automation strategy.

Use Case Development

Live Production Run

Testing and 24-Hour Support

3 month engagement

Get Started


The most impactful way drive business outcomes with automation. Partner with Thoughtful to deploy one or multiple use cases delivering significant cost savings, efficiencies, and business continuity.

Fully managed deployment

24/7/365 Support

Secure management platform

Priced annually based on complexity

Get Started

Most Popular

Powerful features included with all implementations

Design Features

Supports automations in any cloud application

Supports automations in any on-prem applications

Process optimization and re-engineering

Outcome and value milestone alignment

Custom performance reporting

Personalized exception handling

ROI assessment

Design updates as your bot learns about new edge cases

Unlimited scalability as volumes fluctuate

Build and Deploy Features

Dedicated design engineer

Dedicated Customer Experience manager

Dedicated implementation engineer to manage your implementation

Dedicated automation engineering team to build, test, train and deploy each bot

Predetermined delivery window guarantee

Dedicated support engineer to handle edge cases, bugs, feedback, etc.

Digital Workforce Management

Unlimited access to Empower, our bot workforce management platform

End-user training for Empower

Parallel bot executions to support fluctuating volumes

Record-level reporting on each run

Value reporting

Flexible and custom bot run scheduled

Ad hoc runs available per bot

Dynamic inputs available for each bot execution

Customized exception handling and actionable reporting

Digital Worker Learning and Optimization

Dedicated support team

24/7 proactive performance monitoring

Industry-leading guaranteed service uptime of 99.5% (SLA)

Average response time to support inquiries and bug fixes: <12h

Continuous monitoring and performance optimization

Account Management

Expansion prioritization

Weekly status updates

Quarterly business reviews and value reporting

On-site support available as needed

Learn how much Thoughtful's bots can impact your business.

Speak to an expert