The COVID-19 pandemic challenged companies to remain operational under daunting conditions. Many moved to an all-remote workforce, while others moved to a hybrid workforce. Some companies had to lay off employees and reduce their workforce to stay afloat.

Now that the initial effects of pandemic on work are waning, many employees previously hesitant to quit their jobs are now doing so, resulting in what has become known as the Great Resignation. As a result of fewer employees in general and more employees working remotely, companies have attempted to automate as many processes as possible and turned to robotic process automation (RPA).